Digital Employee Training With Digital Adoption Platforms Boost Learning and Knowledge Management of Corporate IT Systems

Due to increasing digitalization, employees need to use an increasing number of corporate IT systems. Digital Adoption Platforms (DAPs) recently address the resulting need for increased learning and skills to master such systems. Although of great practical importance, software adoption and learning...

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Veröffentlicht in:	International journal of knowledge management 2024-10, Vol.20 (1), p.1-19
Hauptverfasser:	Handrich, Matthias, Otterbach, Melina
Format:	Artikel
Sprache:	eng
Schlagworte:	Corporate learning Customer relationship management Data integrity Digital technology Digitization Employees Enterprise resource planning Hypotheses Knowledge management Platforms Software Training Variance analysis Work at home
Online-Zugang:	Volltext
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