AGV and Industry 4.0 in warehouses: a comprehensive analysis of existing literature and an innovative framework for flexible automation

The just-in-time concept, mass customization, omnichannel distribution, and the rising global population have all fueled the logistics sector. Consequently, using automation inside the warehouses to make them more dynamic and sustainable for the future is one of the crucial components to adapt to this quick shift. Giants in the industry and technology are becoming more interested in the “smart warehouse” system, built with innovative warehousing technologies, as an achievable solution for the development of warehouses in the future. To contextualize the past and provide light on prospective future directions, a study of current articles in the literature is important. This study evaluates works published in the previous 32 years related to flexible automation in warehouses to create a framework that future academics might use to guide them in establishing an original conceptual model that might be implemented at warehouses. One hundred eleven selected, examined, and categorized publications were published between 1990 and 2022 to establish a significant foundation for earlier research. Results indicated that combining automated machinery, collecting data technologies, and management systems are essential to creating a flexible automated warehouse. Finally, based on the examined literature, a flexible automated warehouse framework is suggested to direct future research in this field.