Navigating the empty shell: the role of articulation work in platform structures

Abstract This article explores platform workers’ strategies for producing sustainable, quality services within platform structures that simultaneously over- and under-determine their work. We present findings from interviews with U.S.-based mental health professionals (n = 48) working on teletherapy...

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Veröffentlicht in:Journal of computer-mediated communication 2023-07, Vol.28 (4)
Hauptverfasser: Huber, Linda, Pierce, Casey
Format: Artikel
Sprache:eng
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