Experts vs. Peers: The Role of Situational Characteristics in Opinion Seeking on Electronic Networks of Practice

To help information seekers find reliable solutions to their problems, many electronic networks of practice (ENP) forums incorporate contextual cues that provide signals originating from both expert and lay forum users about the quality of solutions. While extant research has explored how these cue...

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Veröffentlicht in:	Association for Information Systems transactions on human-computer interaction 2024-03, Vol.16 (1), p.28-56
Hauptverfasser:	Jensen, Matthew L., Meservy, Thomas O., Fadel, Kelly J., Crane, Caroline
Format:	Artikel
Sprache:	eng
Online-Zugang:	Volltext
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