A scoping review: Inquiring into the potency of response source credibility (RSC) towards enhancing crisis response strategies

It is paramount to consider that organizations are not immune to crises. Communicating solutions to the cataclysm is indispensable when the response source is credible. Our article answers recent calls for more research into the efficacy of organizational response source credibility (RSC) during cri...

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Veröffentlicht in:	Journal of contingencies and crisis management 2024-03, Vol.32 (1), p.n/a
Hauptverfasser:	Dominic, Egede Dominion, Mahamed, Mastura, Abdullah, Zulhamri, Hashim, Norliana Binti
Format:	Artikel
Sprache:	eng
Schlagworte:	Communication Credibility Crises crisis response strategy Efficacy reputation Reputations response source credibility (trustworthiness)
Online-Zugang:	Volltext
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