Technology Used in Knowledge Management by Global Professional Event Services
Professional service providers, due to their use of information and communication technology (ICT), could be global players. The market for congresses, conferences, trade shows, and business events attract clients and contractors from around the world. Competition between firms motivates them to app...
Gespeichert in:
| Veröffentlicht in: | Journal of global information management 2021-01, Vol.29 (1), p.145-163 |
|---|---|
| Hauptverfasser: | , , |
| Format: | Artikel |
| Sprache: | eng |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| container_end_page | 163 |
|---|---|
| container_issue | 1 |
| container_start_page | 145 |
| container_title | Journal of global information management |
| container_volume | 29 |
| creator | Borodako, Krzysztof Berbeka, Jadwiga Rudnicki, Michał |
| description | Professional service providers, due to their use of information and communication technology (ICT), could be global players. The market for congresses, conferences, trade shows, and business events attract clients and contractors from around the world. Competition between firms motivates them to apply advance technologies that enable faster and easier cooperation. The aim of this exploratory study was to identify and classify ICT used in knowledge management among professional event service providers. By applying method triangulation (interviews, meta-linguistic coding, analysis of association graphs, and netnography), the authors identified key terms related to knowledge management and technology. Firms differed by type and length of market presence. The technologies used by firms were grouped into five types. The analysis of competition in search engines confirm high scores for technology service providers (i.e., cloud data and beacon). |
| doi_str_mv | 10.4018/JGIM.2021010108 |
| format | Article |
| fullrecord | <record><control><sourceid>gale_proqu</sourceid><recordid>TN_cdi_proquest_journals_2954645665</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><galeid>A759115114</galeid><sourcerecordid>A759115114</sourcerecordid><originalsourceid>FETCH-LOGICAL-c567t-7648c0a5066bc009c943b707edbfb019921c2256d99d6f8dbd530e2fa90004493</originalsourceid><addsrcrecordid>eNp1kUtvEzEUhUcIJEphzXYkFqwm9dvxsqraUGgEEu3a8tjXg6uJHey0Vf49Hg0iahV0F3595-hen6b5iNGCIbw8-7q6Xi8IIhhNtXzVnGBOaSeV4q_rHgnSSSr52-ZdKfcIIYoYPmnWt2B_xTSmYd_eFXBtiO23mJ5GcAO0axPNABuIu7bft6sx9WZsf-TkoZSQYj1cPk6PPyE_BgvlffPGm7HAh7_raXN3dXl78aW7-b66vji_6SwXctdJwZYWGY6E6C1CyipGe4kkuN73CCtFsCWEC6eUE37pescpAuKNqn0zpuhp82n23eb0-wHKTt-nh1z7KZoozgTjQvADNZgRdIg-7bKxm1CsPpdcYcwxZpXqjlADRMhmTBF8qNfP-MURvpaDTbBHBWezwOZUSgavtzlsTN5rjPQUnZ6i04foqqKdFVD9QjnwkkssBMXTD3yekTCEw_AvjPTW-UpeHSHnyPUUeZ1B_4v8fz0RRf8AB2-2lQ</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>2954645665</pqid></control><display><type>article</type><title>Technology Used in Knowledge Management by Global Professional Event Services</title><source>Alma/SFX Local Collection</source><creator>Borodako, Krzysztof ; Berbeka, Jadwiga ; Rudnicki, Michał</creator><creatorcontrib>Borodako, Krzysztof ; Berbeka, Jadwiga ; Rudnicki, Michał</creatorcontrib><description>Professional service providers, due to their use of information and communication technology (ICT), could be global players. The market for congresses, conferences, trade shows, and business events attract clients and contractors from around the world. Competition between firms motivates them to apply advance technologies that enable faster and easier cooperation. The aim of this exploratory study was to identify and classify ICT used in knowledge management among professional event service providers. By applying method triangulation (interviews, meta-linguistic coding, analysis of association graphs, and netnography), the authors identified key terms related to knowledge management and technology. Firms differed by type and length of market presence. The technologies used by firms were grouped into five types. The analysis of competition in search engines confirm high scores for technology service providers (i.e., cloud data and beacon).</description><identifier>ISSN: 1062-7375</identifier><identifier>EISSN: 1533-7995</identifier><identifier>DOI: 10.4018/JGIM.2021010108</identifier><language>eng</language><publisher>Hershey: IGI Global</publisher><subject>Business competition ; Business services ; Communication ; Communications technology ; Competitive advantage ; Computer organization ; Conferences, meetings and seminars ; Cooperation ; Explicit knowledge ; Information management ; Information technology ; Knowledge management ; Markets ; Meetings ; Netnography ; Open access ; Professional services ; Search engines ; Service industries ; Triangulation</subject><ispartof>Journal of global information management, 2021-01, Vol.29 (1), p.145-163</ispartof><rights>COPYRIGHT 2021 IGI Global</rights><rights>2021. This work is published under https://creativecommons.org/licenses/by/4.0/ (the “License”). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c567t-7648c0a5066bc009c943b707edbfb019921c2256d99d6f8dbd530e2fa90004493</citedby><orcidid>0000-0002-7348-8372 ; 0000-0003-3310-8117</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>314,777,781,27905,27906</link.rule.ids></links><search><creatorcontrib>Borodako, Krzysztof</creatorcontrib><creatorcontrib>Berbeka, Jadwiga</creatorcontrib><creatorcontrib>Rudnicki, Michał</creatorcontrib><title>Technology Used in Knowledge Management by Global Professional Event Services</title><title>Journal of global information management</title><description>Professional service providers, due to their use of information and communication technology (ICT), could be global players. The market for congresses, conferences, trade shows, and business events attract clients and contractors from around the world. Competition between firms motivates them to apply advance technologies that enable faster and easier cooperation. The aim of this exploratory study was to identify and classify ICT used in knowledge management among professional event service providers. By applying method triangulation (interviews, meta-linguistic coding, analysis of association graphs, and netnography), the authors identified key terms related to knowledge management and technology. Firms differed by type and length of market presence. The technologies used by firms were grouped into five types. The analysis of competition in search engines confirm high scores for technology service providers (i.e., cloud data and beacon).</description><subject>Business competition</subject><subject>Business services</subject><subject>Communication</subject><subject>Communications technology</subject><subject>Competitive advantage</subject><subject>Computer organization</subject><subject>Conferences, meetings and seminars</subject><subject>Cooperation</subject><subject>Explicit knowledge</subject><subject>Information management</subject><subject>Information technology</subject><subject>Knowledge management</subject><subject>Markets</subject><subject>Meetings</subject><subject>Netnography</subject><subject>Open access</subject><subject>Professional services</subject><subject>Search engines</subject><subject>Service industries</subject><subject>Triangulation</subject><issn>1062-7375</issn><issn>1533-7995</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2021</creationdate><recordtype>article</recordtype><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><recordid>eNp1kUtvEzEUhUcIJEphzXYkFqwm9dvxsqraUGgEEu3a8tjXg6uJHey0Vf49Hg0iahV0F3595-hen6b5iNGCIbw8-7q6Xi8IIhhNtXzVnGBOaSeV4q_rHgnSSSr52-ZdKfcIIYoYPmnWt2B_xTSmYd_eFXBtiO23mJ5GcAO0axPNABuIu7bft6sx9WZsf-TkoZSQYj1cPk6PPyE_BgvlffPGm7HAh7_raXN3dXl78aW7-b66vji_6SwXctdJwZYWGY6E6C1CyipGe4kkuN73CCtFsCWEC6eUE37pescpAuKNqn0zpuhp82n23eb0-wHKTt-nh1z7KZoozgTjQvADNZgRdIg-7bKxm1CsPpdcYcwxZpXqjlADRMhmTBF8qNfP-MURvpaDTbBHBWezwOZUSgavtzlsTN5rjPQUnZ6i04foqqKdFVD9QjnwkkssBMXTD3yekTCEw_AvjPTW-UpeHSHnyPUUeZ1B_4v8fz0RRf8AB2-2lQ</recordid><startdate>20210101</startdate><enddate>20210101</enddate><creator>Borodako, Krzysztof</creator><creator>Berbeka, Jadwiga</creator><creator>Rudnicki, Michał</creator><general>IGI Global</general><scope>OQ6</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>3V.</scope><scope>7SC</scope><scope>7WY</scope><scope>7WZ</scope><scope>7XB</scope><scope>87Z</scope><scope>88K</scope><scope>8AL</scope><scope>8AO</scope><scope>8FD</scope><scope>8FE</scope><scope>8FG</scope><scope>8FK</scope><scope>8FL</scope><scope>ABJCF</scope><scope>ABUWG</scope><scope>AEUYN</scope><scope>AFKRA</scope><scope>ALSLI</scope><scope>ARAPS</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>BEZIV</scope><scope>BGLVJ</scope><scope>CCPQU</scope><scope>CNYFK</scope><scope>DWQXO</scope><scope>E3H</scope><scope>F2A</scope><scope>FRNLG</scope><scope>F~G</scope><scope>GNUQQ</scope><scope>HCIFZ</scope><scope>JQ2</scope><scope>K60</scope><scope>K6~</scope><scope>K7-</scope><scope>L.-</scope><scope>L6V</scope><scope>L7M</scope><scope>L~C</scope><scope>L~D</scope><scope>M0C</scope><scope>M0N</scope><scope>M1O</scope><scope>M2T</scope><scope>M7S</scope><scope>P5Z</scope><scope>P62</scope><scope>PQBIZ</scope><scope>PQBZA</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PTHSS</scope><scope>Q9U</scope><orcidid>https://orcid.org/0000-0002-7348-8372</orcidid><orcidid>https://orcid.org/0000-0003-3310-8117</orcidid></search><sort><creationdate>20210101</creationdate><title>Technology Used in Knowledge Management by Global Professional Event Services</title><author>Borodako, Krzysztof ; Berbeka, Jadwiga ; Rudnicki, Michał</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c567t-7648c0a5066bc009c943b707edbfb019921c2256d99d6f8dbd530e2fa90004493</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2021</creationdate><topic>Business competition</topic><topic>Business services</topic><topic>Communication</topic><topic>Communications technology</topic><topic>Competitive advantage</topic><topic>Computer organization</topic><topic>Conferences, meetings and seminars</topic><topic>Cooperation</topic><topic>Explicit knowledge</topic><topic>Information management</topic><topic>Information technology</topic><topic>Knowledge management</topic><topic>Markets</topic><topic>Meetings</topic><topic>Netnography</topic><topic>Open access</topic><topic>Professional services</topic><topic>Search engines</topic><topic>Service industries</topic><topic>Triangulation</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Borodako, Krzysztof</creatorcontrib><creatorcontrib>Berbeka, Jadwiga</creatorcontrib><creatorcontrib>Rudnicki, Michał</creatorcontrib><collection>ECONIS</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>Computer and Information Systems Abstracts</collection><collection>ABI/INFORM Collection</collection><collection>ABI/INFORM Global (PDF only)</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ABI/INFORM Global (Alumni Edition)</collection><collection>Telecommunications (Alumni Edition)</collection><collection>Computing Database (Alumni Edition)</collection><collection>ProQuest Pharma Collection</collection><collection>Technology Research Database</collection><collection>ProQuest SciTech Collection</collection><collection>ProQuest Technology Collection</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ABI/INFORM Collection (Alumni Edition)</collection><collection>Materials Science & Engineering Collection</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest One Sustainability</collection><collection>ProQuest Central UK/Ireland</collection><collection>Social Science Premium Collection</collection><collection>Advanced Technologies & Aerospace Collection</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Business Premium Collection</collection><collection>Technology Collection</collection><collection>ProQuest One Community College</collection><collection>Library & Information Science Collection</collection><collection>ProQuest Central Korea</collection><collection>Library & Information Sciences Abstracts (LISA)</collection><collection>Library & Information Science Abstracts (LISA)</collection><collection>Business Premium Collection (Alumni)</collection><collection>ABI/INFORM Global (Corporate)</collection><collection>ProQuest Central Student</collection><collection>SciTech Premium Collection</collection><collection>ProQuest Computer Science Collection</collection><collection>ProQuest Business Collection (Alumni Edition)</collection><collection>ProQuest Business Collection</collection><collection>Computer Science Database</collection><collection>ABI/INFORM Professional Advanced</collection><collection>ProQuest Engineering Collection</collection><collection>Advanced Technologies Database with Aerospace</collection><collection>Computer and Information Systems Abstracts Academic</collection><collection>Computer and Information Systems Abstracts Professional</collection><collection>ABI/INFORM Global</collection><collection>Computing Database</collection><collection>Library Science Database</collection><collection>Telecommunications Database</collection><collection>Engineering Database</collection><collection>Advanced Technologies & Aerospace Database</collection><collection>ProQuest Advanced Technologies & Aerospace Collection</collection><collection>ProQuest One Business</collection><collection>ProQuest One Business (Alumni)</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>Engineering Collection</collection><collection>ProQuest Central Basic</collection><jtitle>Journal of global information management</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Borodako, Krzysztof</au><au>Berbeka, Jadwiga</au><au>Rudnicki, Michał</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Technology Used in Knowledge Management by Global Professional Event Services</atitle><jtitle>Journal of global information management</jtitle><date>2021-01-01</date><risdate>2021</risdate><volume>29</volume><issue>1</issue><spage>145</spage><epage>163</epage><pages>145-163</pages><issn>1062-7375</issn><eissn>1533-7995</eissn><abstract>Professional service providers, due to their use of information and communication technology (ICT), could be global players. The market for congresses, conferences, trade shows, and business events attract clients and contractors from around the world. Competition between firms motivates them to apply advance technologies that enable faster and easier cooperation. The aim of this exploratory study was to identify and classify ICT used in knowledge management among professional event service providers. By applying method triangulation (interviews, meta-linguistic coding, analysis of association graphs, and netnography), the authors identified key terms related to knowledge management and technology. Firms differed by type and length of market presence. The technologies used by firms were grouped into five types. The analysis of competition in search engines confirm high scores for technology service providers (i.e., cloud data and beacon).</abstract><cop>Hershey</cop><pub>IGI Global</pub><doi>10.4018/JGIM.2021010108</doi><tpages>19</tpages><orcidid>https://orcid.org/0000-0002-7348-8372</orcidid><orcidid>https://orcid.org/0000-0003-3310-8117</orcidid><oa>free_for_read</oa></addata></record> |
| fulltext | fulltext |
| identifier | ISSN: 1062-7375 |
| ispartof | Journal of global information management, 2021-01, Vol.29 (1), p.145-163 |
| issn | 1062-7375 1533-7995 |
| language | eng |
| recordid | cdi_proquest_journals_2954645665 |
| source | Alma/SFX Local Collection |
| subjects | Business competition Business services Communication Communications technology Competitive advantage Computer organization Conferences, meetings and seminars Cooperation Explicit knowledge Information management Information technology Knowledge management Markets Meetings Netnography Open access Professional services Search engines Service industries Triangulation |
| title | Technology Used in Knowledge Management by Global Professional Event Services |
| url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-21T03%3A20%3A39IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-gale_proqu&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Technology%20Used%20in%20Knowledge%20Management%20by%20Global%20Professional%20Event%20Services&rft.jtitle=Journal%20of%20global%20information%20management&rft.au=Borodako,%20Krzysztof&rft.date=2021-01-01&rft.volume=29&rft.issue=1&rft.spage=145&rft.epage=163&rft.pages=145-163&rft.issn=1062-7375&rft.eissn=1533-7995&rft_id=info:doi/10.4018/JGIM.2021010108&rft_dat=%3Cgale_proqu%3EA759115114%3C/gale_proqu%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=2954645665&rft_id=info:pmid/&rft_galeid=A759115114&rfr_iscdi=true |