Delivering User Experience over Networks: Towards a Quality of Experience Centered Design Cycle for Improved Design of Networked Applications
To deliver the best user experience (UX), the human-centered design cycle (HCDC) serves as a well-established guideline to application developers. However, it does not yet cover network-specific requirements, which become increasingly crucial, as most applications deliver experience over the Interne...
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| Veröffentlicht in: | SN computer science 2021-11, Vol.2 (6), p.463, Article 463 |
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| creator | Seufert, Anika Schröder, Svenja Seufert, Michael |
| description | To deliver the best user experience (UX), the human-centered design cycle (HCDC) serves as a well-established guideline to application developers. However, it does not yet cover network-specific requirements, which become increasingly crucial, as most applications deliver experience over the Internet. The missing network-centric view is provided by Quality of Experience (QoE), which could team up with UX towards an improved overall experience. By considering QoE aspects during the development process, it can be achieved that applications become network-aware by design. In this paper, the Quality of Experience Centered Design Cycle (QoE-CDC) is proposed, which provides guidelines on how to design applications with respect to network-specific requirements and QoE. Its practical value is showcased for popular application types and validated by outlining the design of a new smartphone application. We show that combining HCDC and QoE-CDC will result in an application design, which reaches a high UX and avoids QoE degradation. |
| doi_str_mv | 10.1007/s42979-021-00851-x |
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| subjects | Computer Imaging Computer Science Computer Systems Organization and Communication Networks Data Structures and Information Theory Design Design improvements Designers End users Information Systems and Communication Service Internet access Original Research Pattern Recognition and Graphics Smartphones Software Software Engineering/Programming and Operating Systems Streaming media Usability User behavior User experience User interfaces Vision |
| title | Delivering User Experience over Networks: Towards a Quality of Experience Centered Design Cycle for Improved Design of Networked Applications |
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