The Impact of In-Group Membership on e-Loyalty of Women Online Shoppers: An Application of the Social Identity Approach to Website Design
The objective of this study is to propose and test the Social Identity Approach to Website Design research model, which considers the role of Social Identity in the development of e-Loyalty. Using an online survey instrument comprised of existing Information Systems and Social Identity measures, dat...
Gespeichert in:
Veröffentlicht in: | International journal of E-adoption 2013-01, Vol.5 (1), p.17-36 |
---|---|
Hauptverfasser: | , |
Format: | Artikel |
Sprache: | eng |
Schlagworte: | |
Online-Zugang: | Volltext |
Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
container_end_page | 36 |
---|---|
container_issue | 1 |
container_start_page | 17 |
container_title | International journal of E-adoption |
container_volume | 5 |
creator | Coverdale, Tonjia S Wilbon, Anthony D |
description | The objective of this study is to propose and test the Social Identity Approach to Website Design research model, which considers the role of Social Identity in the development of e-Loyalty. Using an online survey instrument comprised of existing Information Systems and Social Identity measures, data were collected from 322 women online shoppers who were members of the salient ingroup. The results of this study indicate that, in women online shoppers, the perception of social presence in an online retail store positively influences their enjoyment of the online shopping experience. The results also suggest that women online shoppers’ enjoyment of an online shopping experience positively influences their intention to revisit the website or recommend the website to other online shoppers, which are e-Loyal behaviors. In addition, this study extends related studies by proposing and testing the psychographic nature of human-computer interaction as a possible catalyst for e-Commerce Success. |
doi_str_mv | 10.4018/jea.2013010102 |
format | Article |
fullrecord | <record><control><sourceid>gale_proqu</sourceid><recordid>TN_cdi_proquest_journals_2937239077</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><galeid>A760078392</galeid><sourcerecordid>A760078392</sourcerecordid><originalsourceid>FETCH-LOGICAL-c417t-8269c1a95f6d73cbeda0f6322a212c4bf30635a34f7e6d9273e203390b3005eb3</originalsourceid><addsrcrecordid>eNqNkstu1DAUhiNEJUphy9oSEmJBBl-SOGE3aqFEmqqLFnVpOc7JxKPEDrGzmEfgrTklFRWoi8qS7cX3n9t_kuQdo5uMsvLzAfSGUyYow8NfJKesEjKtioy9_PsX4lXyOoQDpUVO8_I0-XXbA6nHSZtIfEdql17OfpnIFYwNzKG3E_GOQLrzRz3E4z1z50dw5NoN1gG56f00IfiFbB3ZTtNgjY4WJQhGDH3jjdUDqVtw0aIekdlr05PoyR00wUYgFxDs3r1JTjo9BHj78J4lP759vT3_nu6uL-vz7S41GZMxLXlRGaarvCtaKUwDraZdITjXnHGTNZ2ghci1yDoJRVtxKYBTISraCEpzaMRZ8nGNi4X8XCBENdpgYBi0A78ExfKMVWWV46yeg2a0LMsc0ff_oQe_zA4bURxHz7EAKZH6tFJ7PYBqloAjDHhh_30Me72EoLayoFSWouKIb1bczD6EGTo1zXbU81Exqu49V-i5evQcBR9Wgd3bxwL-hdTUdghePAGue6B8p2qn_uyBWvfg6XS5-A12XsDm</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype><pqid>2937239077</pqid></control><display><type>article</type><title>The Impact of In-Group Membership on e-Loyalty of Women Online Shoppers: An Application of the Social Identity Approach to Website Design</title><source>ProQuest Central UK/Ireland</source><source>Alma/SFX Local Collection</source><source>ProQuest Central</source><creator>Coverdale, Tonjia S ; Wilbon, Anthony D</creator><creatorcontrib>Coverdale, Tonjia S ; Wilbon, Anthony D</creatorcontrib><description>The objective of this study is to propose and test the Social Identity Approach to Website Design research model, which considers the role of Social Identity in the development of e-Loyalty. Using an online survey instrument comprised of existing Information Systems and Social Identity measures, data were collected from 322 women online shoppers who were members of the salient ingroup. The results of this study indicate that, in women online shoppers, the perception of social presence in an online retail store positively influences their enjoyment of the online shopping experience. The results also suggest that women online shoppers’ enjoyment of an online shopping experience positively influences their intention to revisit the website or recommend the website to other online shoppers, which are e-Loyal behaviors. In addition, this study extends related studies by proposing and testing the psychographic nature of human-computer interaction as a possible catalyst for e-Commerce Success.</description><identifier>ISSN: 1937-9633</identifier><identifier>EISSN: 1937-9641</identifier><identifier>DOI: 10.4018/jea.2013010102</identifier><language>eng</language><publisher>Hershey: IGI Global</publisher><subject>Design and construction ; Design engineering ; Electronic commerce ; Group identity ; Information systems ; Internet ; Online ; Online shopping ; Perception ; Physical instruments ; Retail stores ; Social aspects ; Surveys ; Web site design ; Web sites ; Websites ; Women</subject><ispartof>International journal of E-adoption, 2013-01, Vol.5 (1), p.17-36</ispartof><rights>COPYRIGHT 2013 IGI Global</rights><rights>Copyright © 2013, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><cites>FETCH-LOGICAL-c417t-8269c1a95f6d73cbeda0f6322a212c4bf30635a34f7e6d9273e203390b3005eb3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://www.proquest.com/docview/2937239077?pq-origsite=primo$$EHTML$$P50$$Gproquest$$H</linktohtml><link.rule.ids>314,780,784,21388,27924,27925,33744,33745,43805,64385,64387,64389,72469</link.rule.ids></links><search><creatorcontrib>Coverdale, Tonjia S</creatorcontrib><creatorcontrib>Wilbon, Anthony D</creatorcontrib><title>The Impact of In-Group Membership on e-Loyalty of Women Online Shoppers: An Application of the Social Identity Approach to Website Design</title><title>International journal of E-adoption</title><description>The objective of this study is to propose and test the Social Identity Approach to Website Design research model, which considers the role of Social Identity in the development of e-Loyalty. Using an online survey instrument comprised of existing Information Systems and Social Identity measures, data were collected from 322 women online shoppers who were members of the salient ingroup. The results of this study indicate that, in women online shoppers, the perception of social presence in an online retail store positively influences their enjoyment of the online shopping experience. The results also suggest that women online shoppers’ enjoyment of an online shopping experience positively influences their intention to revisit the website or recommend the website to other online shoppers, which are e-Loyal behaviors. In addition, this study extends related studies by proposing and testing the psychographic nature of human-computer interaction as a possible catalyst for e-Commerce Success.</description><subject>Design and construction</subject><subject>Design engineering</subject><subject>Electronic commerce</subject><subject>Group identity</subject><subject>Information systems</subject><subject>Internet</subject><subject>Online</subject><subject>Online shopping</subject><subject>Perception</subject><subject>Physical instruments</subject><subject>Retail stores</subject><subject>Social aspects</subject><subject>Surveys</subject><subject>Web site design</subject><subject>Web sites</subject><subject>Websites</subject><subject>Women</subject><issn>1937-9633</issn><issn>1937-9641</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2013</creationdate><recordtype>article</recordtype><sourceid>N95</sourceid><sourceid>AFKRA</sourceid><sourceid>AZQEC</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><sourceid>DWQXO</sourceid><sourceid>GNUQQ</sourceid><recordid>eNqNkstu1DAUhiNEJUphy9oSEmJBBl-SOGE3aqFEmqqLFnVpOc7JxKPEDrGzmEfgrTklFRWoi8qS7cX3n9t_kuQdo5uMsvLzAfSGUyYow8NfJKesEjKtioy9_PsX4lXyOoQDpUVO8_I0-XXbA6nHSZtIfEdql17OfpnIFYwNzKG3E_GOQLrzRz3E4z1z50dw5NoN1gG56f00IfiFbB3ZTtNgjY4WJQhGDH3jjdUDqVtw0aIekdlr05PoyR00wUYgFxDs3r1JTjo9BHj78J4lP759vT3_nu6uL-vz7S41GZMxLXlRGaarvCtaKUwDraZdITjXnHGTNZ2ghci1yDoJRVtxKYBTISraCEpzaMRZ8nGNi4X8XCBENdpgYBi0A78ExfKMVWWV46yeg2a0LMsc0ff_oQe_zA4bURxHz7EAKZH6tFJ7PYBqloAjDHhh_30Me72EoLayoFSWouKIb1bczD6EGTo1zXbU81Exqu49V-i5evQcBR9Wgd3bxwL-hdTUdghePAGue6B8p2qn_uyBWvfg6XS5-A12XsDm</recordid><startdate>20130101</startdate><enddate>20130101</enddate><creator>Coverdale, Tonjia S</creator><creator>Wilbon, Anthony D</creator><general>IGI Global</general><scope>AAYXX</scope><scope>CITATION</scope><scope>N95</scope><scope>7SC</scope><scope>8FD</scope><scope>8FE</scope><scope>8FG</scope><scope>AFKRA</scope><scope>ARAPS</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>BGLVJ</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>GNUQQ</scope><scope>HCIFZ</scope><scope>JQ2</scope><scope>K7-</scope><scope>L7M</scope><scope>L~C</scope><scope>L~D</scope><scope>P62</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>E3H</scope><scope>F2A</scope></search><sort><creationdate>20130101</creationdate><title>The Impact of In-Group Membership on e-Loyalty of Women Online Shoppers: An Application of the Social Identity Approach to Website Design</title><author>Coverdale, Tonjia S ; Wilbon, Anthony D</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c417t-8269c1a95f6d73cbeda0f6322a212c4bf30635a34f7e6d9273e203390b3005eb3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2013</creationdate><topic>Design and construction</topic><topic>Design engineering</topic><topic>Electronic commerce</topic><topic>Group identity</topic><topic>Information systems</topic><topic>Internet</topic><topic>Online</topic><topic>Online shopping</topic><topic>Perception</topic><topic>Physical instruments</topic><topic>Retail stores</topic><topic>Social aspects</topic><topic>Surveys</topic><topic>Web site design</topic><topic>Web sites</topic><topic>Websites</topic><topic>Women</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Coverdale, Tonjia S</creatorcontrib><creatorcontrib>Wilbon, Anthony D</creatorcontrib><collection>CrossRef</collection><collection>Gale Business: Insights</collection><collection>Computer and Information Systems Abstracts</collection><collection>Technology Research Database</collection><collection>ProQuest SciTech Collection</collection><collection>ProQuest Technology Collection</collection><collection>ProQuest Central UK/Ireland</collection><collection>Advanced Technologies & Aerospace Collection</collection><collection>ProQuest Central Essentials</collection><collection>ProQuest Central</collection><collection>Technology Collection</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central Korea</collection><collection>ProQuest Central Student</collection><collection>SciTech Premium Collection</collection><collection>ProQuest Computer Science Collection</collection><collection>Computer Science Database</collection><collection>Advanced Technologies Database with Aerospace</collection><collection>Computer and Information Systems Abstracts Academic</collection><collection>Computer and Information Systems Abstracts Professional</collection><collection>ProQuest Advanced Technologies & Aerospace Collection</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central China</collection><collection>Library & Information Sciences Abstracts (LISA)</collection><collection>Library & Information Science Abstracts (LISA)</collection><jtitle>International journal of E-adoption</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Coverdale, Tonjia S</au><au>Wilbon, Anthony D</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>The Impact of In-Group Membership on e-Loyalty of Women Online Shoppers: An Application of the Social Identity Approach to Website Design</atitle><jtitle>International journal of E-adoption</jtitle><date>2013-01-01</date><risdate>2013</risdate><volume>5</volume><issue>1</issue><spage>17</spage><epage>36</epage><pages>17-36</pages><issn>1937-9633</issn><eissn>1937-9641</eissn><abstract>The objective of this study is to propose and test the Social Identity Approach to Website Design research model, which considers the role of Social Identity in the development of e-Loyalty. Using an online survey instrument comprised of existing Information Systems and Social Identity measures, data were collected from 322 women online shoppers who were members of the salient ingroup. The results of this study indicate that, in women online shoppers, the perception of social presence in an online retail store positively influences their enjoyment of the online shopping experience. The results also suggest that women online shoppers’ enjoyment of an online shopping experience positively influences their intention to revisit the website or recommend the website to other online shoppers, which are e-Loyal behaviors. In addition, this study extends related studies by proposing and testing the psychographic nature of human-computer interaction as a possible catalyst for e-Commerce Success.</abstract><cop>Hershey</cop><pub>IGI Global</pub><doi>10.4018/jea.2013010102</doi><tpages>20</tpages></addata></record> |
fulltext | fulltext |
identifier | ISSN: 1937-9633 |
ispartof | International journal of E-adoption, 2013-01, Vol.5 (1), p.17-36 |
issn | 1937-9633 1937-9641 |
language | eng |
recordid | cdi_proquest_journals_2937239077 |
source | ProQuest Central UK/Ireland; Alma/SFX Local Collection; ProQuest Central |
subjects | Design and construction Design engineering Electronic commerce Group identity Information systems Internet Online Online shopping Perception Physical instruments Retail stores Social aspects Surveys Web site design Web sites Websites Women |
title | The Impact of In-Group Membership on e-Loyalty of Women Online Shoppers: An Application of the Social Identity Approach to Website Design |
url | https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2024-12-25T18%3A27%3A10IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-gale_proqu&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=The%20Impact%20of%20In-Group%20Membership%20on%20e-Loyalty%20of%20Women%20Online%20Shoppers:%20An%20Application%20of%20the%20Social%20Identity%20Approach%20to%20Website%20Design&rft.jtitle=International%20journal%20of%20E-adoption&rft.au=Coverdale,%20Tonjia%20S&rft.date=2013-01-01&rft.volume=5&rft.issue=1&rft.spage=17&rft.epage=36&rft.pages=17-36&rft.issn=1937-9633&rft.eissn=1937-9641&rft_id=info:doi/10.4018/jea.2013010102&rft_dat=%3Cgale_proqu%3EA760078392%3C/gale_proqu%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_pqid=2937239077&rft_id=info:pmid/&rft_galeid=A760078392&rfr_iscdi=true |