Interactional coping solutions: The case of a French legal firm

This study analyzes qualitatively nine interactional coping solutions (ICS) in the post-adoption stage of information technology implementation at a French legal firm to understand the impact of these solutions on managing technostress. We captured the impact of interactional coping solutions (ICS)...

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Veröffentlicht in:	Management international (Montréal) 2023, Vol.27 (5), p.80-94
Hauptverfasser:	Feng, Min, Bourazzouq, Driss
Format:	Artikel
Sprache:	eng
Schlagworte:	Consumer behavior Consumers Coping Costs Customer satisfaction Customer services Information technology Perceptions Self-efficacy Time use User behavior User interface
Online-Zugang:	Volltext
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