Moving Toward More Inclusive Government Communication in an Era of Superdiversity

Going beyond the practical obstacles of and facilitators for inclusive government communication, this study stresses the underlying tension between democratic and bureaucratic values in administrative structures and its implication for inclusive communication. The clash between on the one hand effic...

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Veröffentlicht in:Administration & society 2023-11, Vol.55 (10), p.1952-1973
1. Verfasser: Belabas, Warda
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container_end_page 1973
container_issue 10
container_start_page 1952
container_title Administration & society
container_volume 55
creator Belabas, Warda
description Going beyond the practical obstacles of and facilitators for inclusive government communication, this study stresses the underlying tension between democratic and bureaucratic values in administrative structures and its implication for inclusive communication. The clash between on the one hand efficiency, market-driven patterns, and impartiality and on the other hand individual rights, advocating equal rights and social justice shows that in coming to terms with the reality of superdiverse societies governments need to reconcile these values on the level of actual decision-making and behavior by public communication practitioners.
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subjects Bureaucracy
Communication
Decision making
Government
Human rights
Impartiality
Social justice
title Moving Toward More Inclusive Government Communication in an Era of Superdiversity
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