The Profitability Puzzle of Digital Labor Platforms

By examining digital labor platforms that connect customers with gig workers, we attempt to solve the puzzle concerning why these labor platforms, such as ride-hailing companies and food delivery companies, continue to suffer weak profitability even though they promise a more efficient way to mobili...

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Veröffentlicht in:The Review of radical political economics 2023-12, Vol.55 (4), p.617-628
Hauptverfasser: Li, Zhongjin, Qi, Hao
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description By examining digital labor platforms that connect customers with gig workers, we attempt to solve the puzzle concerning why these labor platforms, such as ride-hailing companies and food delivery companies, continue to suffer weak profitability even though they promise a more efficient way to mobilize and utilize the platform’s labor force. Stylized facts on the profitability of the top ten global labor platforms and a descriptive analysis of their cost structures are presented. We further argue that the modes of production and competition inherent in digital labor platforms are critical to this profitability puzzle because they determine the upper limit of surplus value extraction in production and the heavy financial burden of profit generation for labor platforms. JEL Classification: P12, E24, D40
doi_str_mv 10.1177/04866134231183213
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source Worldwide Political Science Abstracts; SAGE Complete A-Z List
subjects Classification
Companies
Customers
Extraction
Gig economy
Labor force
Labor theory of value
Modes of production
Profitability
title The Profitability Puzzle of Digital Labor Platforms
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