RETRACTED: Service complaint identification in hotel social media: A two-step classification approach

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Veröffentlicht in:	International journal of electrical engineering & education 2023-10, Vol.60 (1_suppl), p.993-1008
Hauptverfasser:	Jin, Jiahua, Lu, Lu
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Sprache:	eng
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container_title	International journal of electrical engineering & education
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creator	Jin, Jiahua Lu, Lu
description
doi_str_mv	10.1177/0020720920928467
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source	SAGE Complete A-Z List
title	RETRACTED: Service complaint identification in hotel social media: A two-step classification approach
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