Blockchain application in consumer services: a review and future research agenda

The potential of blockchain technology (BCT) to modify and innovates established business structures and frameworks has received widespread attention. Academia and businesses are becoming increasingly curious about how this technology could be used to improve and refine consumer services and operati...

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Veröffentlicht in:	International journal of consumer studies 2023-11, Vol.47 (6), p.2417-2450
Hauptverfasser:	Bhawna, Gupta, Priya, Rai, Pratibha, Chauhan, Ajay
Format:	Artikel
Sprache:	eng
Schlagworte:	Application Bibliometrics Blockchain Consumers Digital currencies Literature reviews Popularity Systematic review Technology Trends
Online-Zugang:	Volltext
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