Defining and Operationalizing Key Themes of High-quality Psychosocial Support Using the Concept Mapping Method
Introduction:International psychosocial support guidelines reflect consensus on support principles and interventions. However, no consensus exists on what recipients consider important elements of service delivery. Within two contexts – after a potentially traumatic event (PTE) and people with Spina...
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Veröffentlicht in: | Prehospital and disaster medicine 2023-05, Vol.38 (S1), p.s119-s119 |
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description | Introduction:International psychosocial support guidelines reflect consensus on support principles and interventions. However, no consensus exists on what recipients consider important elements of service delivery. Within two contexts – after a potentially traumatic event (PTE) and people with Spinal Muscular Atrophy (SMA)–the aims were to contribute to (1) understanding which psychosocial support aspects are considered important by recipients and relevant stakeholders; (2) developing instruments to test and integrate those aspects in practice, in order to evaluate the quality of psychosocial support from the recipient’s perspective.Method:Concept mapping was used to achieve consensus on key themes of psychosocial support. These were operationalized in surveys and pilot-tested, conforming to the Consumer Quality Index. This determines the importance and needs for improvement.Results:Concept mapping resulted in eight key themes within the PTE context and six in the SMA context. PTE survey (N= 132) results showed key themes “an approach that starts from the needs and capacities of the affected one” and “monitoring individuals affected and initiating follow-up where needed” were most important. Key theme “providing information on common emotional reactions” received the highest score of perceived need for improvement. SMA survey (N= 57) results showed key themes “an approach that incorporates all aspects of a human being” and “a respectful approach and awareness of personal boundaries” as most important. The perceived need for improvement of the key theme “availability and accessibility of quality information” was ranked the highest.Conclusion:The similarities between both contexts support the notion that there are universal aspects of psychosocial support. Simultaneously, the context-specific idiosyncrasies found underscore the necessity to adapt to context. The surveys have the potential to contribute to a growing toolbox of quality evaluation instruments. |
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However, no consensus exists on what recipients consider important elements of service delivery. Within two contexts – after a potentially traumatic event (PTE) and people with Spinal Muscular Atrophy (SMA)–the aims were to contribute to (1) understanding which psychosocial support aspects are considered important by recipients and relevant stakeholders; (2) developing instruments to test and integrate those aspects in practice, in order to evaluate the quality of psychosocial support from the recipient’s perspective.Method:Concept mapping was used to achieve consensus on key themes of psychosocial support. These were operationalized in surveys and pilot-tested, conforming to the Consumer Quality Index. This determines the importance and needs for improvement.Results:Concept mapping resulted in eight key themes within the PTE context and six in the SMA context. PTE survey (N= 132) results showed key themes “an approach that starts from the needs and capacities of the affected one” and “monitoring individuals affected and initiating follow-up where needed” were most important. Key theme “providing information on common emotional reactions” received the highest score of perceived need for improvement. SMA survey (N= 57) results showed key themes “an approach that incorporates all aspects of a human being” and “a respectful approach and awareness of personal boundaries” as most important. The perceived need for improvement of the key theme “availability and accessibility of quality information” was ranked the highest.Conclusion:The similarities between both contexts support the notion that there are universal aspects of psychosocial support. Simultaneously, the context-specific idiosyncrasies found underscore the necessity to adapt to context. The surveys have the potential to contribute to a growing toolbox of quality evaluation instruments.</description><identifier>ISSN: 1049-023X</identifier><identifier>EISSN: 1945-1938</identifier><identifier>DOI: 10.1017/S1049023X23003187</identifier><language>eng</language><publisher>New York, USA: Cambridge University Press</publisher><subject>Concept mapping ; COVID-19 ; Disasters ; Health services ; Lightning and Oral Presentations ; Mental health ; Mental health care ; Neuromuscular diseases ; Pandemics ; Polls & surveys ; Psychosocial and Mental Health ; Public health ; Violence</subject><ispartof>Prehospital and disaster medicine, 2023-05, Vol.38 (S1), p.s119-s119</ispartof><rights>The Author(s), 2023. Published by Cambridge University Press on behalf of World Association for Disaster and Emergency Medicine</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://www.cambridge.org/core/product/identifier/S1049023X23003187/type/journal_article$$EHTML$$P50$$Gcambridge$$H</linktohtml><link.rule.ids>164,314,780,784,27924,27925,55628</link.rule.ids></links><search><creatorcontrib>Herpen, Merel van</creatorcontrib><creatorcontrib>Dückers, Michel</creatorcontrib><creatorcontrib>Boer, Dolf de</creatorcontrib><creatorcontrib>Dorn, Tina</creatorcontrib><creatorcontrib>Fassaert, Thijs</creatorcontrib><creatorcontrib>Groot, Janke de</creatorcontrib><creatorcontrib>Holsappel-Brons, Jorien</creatorcontrib><creatorcontrib>Olff, Miranda</creatorcontrib><creatorcontrib>Brake, Hans te</creatorcontrib><title>Defining and Operationalizing Key Themes of High-quality Psychosocial Support Using the Concept Mapping Method</title><title>Prehospital and disaster medicine</title><addtitle>Prehosp. Disaster med</addtitle><description>Introduction:International psychosocial support guidelines reflect consensus on support principles and interventions. However, no consensus exists on what recipients consider important elements of service delivery. Within two contexts – after a potentially traumatic event (PTE) and people with Spinal Muscular Atrophy (SMA)–the aims were to contribute to (1) understanding which psychosocial support aspects are considered important by recipients and relevant stakeholders; (2) developing instruments to test and integrate those aspects in practice, in order to evaluate the quality of psychosocial support from the recipient’s perspective.Method:Concept mapping was used to achieve consensus on key themes of psychosocial support. These were operationalized in surveys and pilot-tested, conforming to the Consumer Quality Index. This determines the importance and needs for improvement.Results:Concept mapping resulted in eight key themes within the PTE context and six in the SMA context. PTE survey (N= 132) results showed key themes “an approach that starts from the needs and capacities of the affected one” and “monitoring individuals affected and initiating follow-up where needed” were most important. Key theme “providing information on common emotional reactions” received the highest score of perceived need for improvement. SMA survey (N= 57) results showed key themes “an approach that incorporates all aspects of a human being” and “a respectful approach and awareness of personal boundaries” as most important. The perceived need for improvement of the key theme “availability and accessibility of quality information” was ranked the highest.Conclusion:The similarities between both contexts support the notion that there are universal aspects of psychosocial support. Simultaneously, the context-specific idiosyncrasies found underscore the necessity to adapt to context. The surveys have the potential to contribute to a growing toolbox of quality evaluation instruments.</description><subject>Concept mapping</subject><subject>COVID-19</subject><subject>Disasters</subject><subject>Health services</subject><subject>Lightning and Oral Presentations</subject><subject>Mental health</subject><subject>Mental health care</subject><subject>Neuromuscular diseases</subject><subject>Pandemics</subject><subject>Polls & surveys</subject><subject>Psychosocial and Mental Health</subject><subject>Public health</subject><subject>Violence</subject><issn>1049-023X</issn><issn>1945-1938</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2023</creationdate><recordtype>article</recordtype><sourceid>ABUWG</sourceid><sourceid>AFKRA</sourceid><sourceid>BENPR</sourceid><sourceid>CCPQU</sourceid><recordid>eNp1kEtLw0AUhYMoWKs_wN2A6-g8O5ml1EfFlgptwV2YzKOZ0mbiTLKIv96EFlyIq3u553wH7kmSWwTvEUT8YYUgFRCTT0wgJCjjZ8kICcpSJEh23u-9nA76ZXIV4w5CLBiejJLqyVhXuWoLZKXBsjZBNs5Xcu--h-O76cC6NAcTgbdg5rZl-tX2YtOBj9ip0kevnNyDVVvXPjRgEweqKQ2Y-kqZugELWdfDbWGa0uvr5MLKfTQ3pzlONi_P6-ksnS9f36aP81QhxnlKJ4YJyzUrmKaF5pihiYDEZhpyXFCOqFAYKmkx5IJwS6BGkHOiGDfCWk3Gyd0xtw7-qzWxyXe-Df1bMccZ5oRnlKLehY4uFXyMwdi8Du4gQ5cjmA-15n9q7RlyYuShCE5vzW_0_9QPMxx6Ag</recordid><startdate>202305</startdate><enddate>202305</enddate><creator>Herpen, Merel van</creator><creator>Dückers, Michel</creator><creator>Boer, Dolf de</creator><creator>Dorn, Tina</creator><creator>Fassaert, Thijs</creator><creator>Groot, Janke de</creator><creator>Holsappel-Brons, Jorien</creator><creator>Olff, Miranda</creator><creator>Brake, Hans te</creator><general>Cambridge University Press</general><general>Jems Publishing Company, Inc</general><scope>AAYXX</scope><scope>CITATION</scope><scope>3V.</scope><scope>7RV</scope><scope>7X7</scope><scope>7XB</scope><scope>88C</scope><scope>88E</scope><scope>8C1</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>BENPR</scope><scope>CCPQU</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>K9.</scope><scope>KB0</scope><scope>M0S</scope><scope>M0T</scope><scope>M1P</scope><scope>NAPCQ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope></search><sort><creationdate>202305</creationdate><title>Defining and Operationalizing Key Themes of High-quality Psychosocial Support Using the Concept Mapping Method</title><author>Herpen, Merel van ; Dückers, Michel ; Boer, Dolf de ; Dorn, Tina ; Fassaert, Thijs ; Groot, Janke de ; Holsappel-Brons, Jorien ; Olff, Miranda ; Brake, Hans te</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c1577-46e59f7d5b5d4bd72516903f8d072b47149c20caf207937f30d10773c57e9ffd3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2023</creationdate><topic>Concept mapping</topic><topic>COVID-19</topic><topic>Disasters</topic><topic>Health services</topic><topic>Lightning and Oral Presentations</topic><topic>Mental health</topic><topic>Mental health care</topic><topic>Neuromuscular diseases</topic><topic>Pandemics</topic><topic>Polls & surveys</topic><topic>Psychosocial and Mental Health</topic><topic>Public health</topic><topic>Violence</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Herpen, Merel van</creatorcontrib><creatorcontrib>Dückers, Michel</creatorcontrib><creatorcontrib>Boer, Dolf de</creatorcontrib><creatorcontrib>Dorn, Tina</creatorcontrib><creatorcontrib>Fassaert, Thijs</creatorcontrib><creatorcontrib>Groot, Janke de</creatorcontrib><creatorcontrib>Holsappel-Brons, Jorien</creatorcontrib><creatorcontrib>Olff, Miranda</creatorcontrib><creatorcontrib>Brake, Hans te</creatorcontrib><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>Nursing & Allied Health Database</collection><collection>Health & Medical Collection</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>Healthcare Administration Database (Alumni)</collection><collection>Medical Database (Alumni Edition)</collection><collection>Public Health Database</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>ProQuest Central (Alumni Edition)</collection><collection>ProQuest Central UK/Ireland</collection><collection>ProQuest Central</collection><collection>ProQuest One Community College</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>ProQuest Health & Medical Complete (Alumni)</collection><collection>Nursing & Allied Health Database (Alumni Edition)</collection><collection>Health & Medical Collection (Alumni Edition)</collection><collection>Healthcare Administration Database</collection><collection>Medical Database</collection><collection>Nursing & Allied Health Premium</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><jtitle>Prehospital and disaster medicine</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Herpen, Merel van</au><au>Dückers, Michel</au><au>Boer, Dolf de</au><au>Dorn, Tina</au><au>Fassaert, Thijs</au><au>Groot, Janke de</au><au>Holsappel-Brons, Jorien</au><au>Olff, Miranda</au><au>Brake, Hans te</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Defining and Operationalizing Key Themes of High-quality Psychosocial Support Using the Concept Mapping Method</atitle><jtitle>Prehospital and disaster medicine</jtitle><addtitle>Prehosp. Disaster med</addtitle><date>2023-05</date><risdate>2023</risdate><volume>38</volume><issue>S1</issue><spage>s119</spage><epage>s119</epage><pages>s119-s119</pages><issn>1049-023X</issn><eissn>1945-1938</eissn><abstract>Introduction:International psychosocial support guidelines reflect consensus on support principles and interventions. However, no consensus exists on what recipients consider important elements of service delivery. Within two contexts – after a potentially traumatic event (PTE) and people with Spinal Muscular Atrophy (SMA)–the aims were to contribute to (1) understanding which psychosocial support aspects are considered important by recipients and relevant stakeholders; (2) developing instruments to test and integrate those aspects in practice, in order to evaluate the quality of psychosocial support from the recipient’s perspective.Method:Concept mapping was used to achieve consensus on key themes of psychosocial support. These were operationalized in surveys and pilot-tested, conforming to the Consumer Quality Index. This determines the importance and needs for improvement.Results:Concept mapping resulted in eight key themes within the PTE context and six in the SMA context. PTE survey (N= 132) results showed key themes “an approach that starts from the needs and capacities of the affected one” and “monitoring individuals affected and initiating follow-up where needed” were most important. Key theme “providing information on common emotional reactions” received the highest score of perceived need for improvement. SMA survey (N= 57) results showed key themes “an approach that incorporates all aspects of a human being” and “a respectful approach and awareness of personal boundaries” as most important. The perceived need for improvement of the key theme “availability and accessibility of quality information” was ranked the highest.Conclusion:The similarities between both contexts support the notion that there are universal aspects of psychosocial support. Simultaneously, the context-specific idiosyncrasies found underscore the necessity to adapt to context. The surveys have the potential to contribute to a growing toolbox of quality evaluation instruments.</abstract><cop>New York, USA</cop><pub>Cambridge University Press</pub><doi>10.1017/S1049023X23003187</doi><tpages>1</tpages><oa>free_for_read</oa></addata></record> |
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subjects | Concept mapping COVID-19 Disasters Health services Lightning and Oral Presentations Mental health Mental health care Neuromuscular diseases Pandemics Polls & surveys Psychosocial and Mental Health Public health Violence |
title | Defining and Operationalizing Key Themes of High-quality Psychosocial Support Using the Concept Mapping Method |
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