A CONCEPTUAL MODEL ON HOW TECHNOLOGY ASSISTED SUPPLEMENTAL WORK LEADS TO WORK-LIFE CONFLICT: ENTANGLEMENTS OF ICTS WITH WORK-LIFE EXPERIENCES
Empirical evidence suggests that technology-assisted supplemental work is becoming more prevalent in modern workplaces. Employees are often expected to be available to work even after working hours via Information Communication Technologies (ICTs) devices, which leads to work-life conflict. Using th...
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| Veröffentlicht in: | Management 2023-06, Vol.28 (1), p.15-27 |
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| description | Empirical evidence suggests that technology-assisted supplemental work is becoming more prevalent in modern workplaces. Employees are often expected to be available to work even after working hours via Information Communication Technologies (ICTs) devices, which leads to work-life conflict. Using three recent empirical studies and relevant literature, this conceptual paper argues that ICTs alone cannot contribute to the employees’ work-life conflict because the work-life conflict in today’s hyper-connected world results from the constitutive intertwining between ICTs and people’s choices, beliefs, norms, and behaviors. Hence, to understand the work-life experiences in modern-day workplaces, it is vital to study the mutual interdependencies between ICT and social elements. Therefore, it is proposed to view contemporary employees’ work-life experiences as socio-material assemblages. Depending on the nature of the intertwining between ICTs and social elements, these socio-material assemblages create different experiences for different people. Using this socio-material perspective, the proposed conceptual model calls for more research on technology-assisted supplemental work and work-life conflict. Future research in this area could focus on the role of organizational norms, organizational and national culture, gender norms, segmentation preferences, boundary management tactics, and policies to manage after-hours work via ICTs. The model is presented with possible research suggestions and recommendations for theory and practice. |
| doi_str_mv | 10.30924/mjcmi.28.1.2 |
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Employees are often expected to be available to work even after working hours via Information Communication Technologies (ICTs) devices, which leads to work-life conflict. Using three recent empirical studies and relevant literature, this conceptual paper argues that ICTs alone cannot contribute to the employees’ work-life conflict because the work-life conflict in today’s hyper-connected world results from the constitutive intertwining between ICTs and people’s choices, beliefs, norms, and behaviors. Hence, to understand the work-life experiences in modern-day workplaces, it is vital to study the mutual interdependencies between ICT and social elements. Therefore, it is proposed to view contemporary employees’ work-life experiences as socio-material assemblages. Depending on the nature of the intertwining between ICTs and social elements, these socio-material assemblages create different experiences for different people. Using this socio-material perspective, the proposed conceptual model calls for more research on technology-assisted supplemental work and work-life conflict. Future research in this area could focus on the role of organizational norms, organizational and national culture, gender norms, segmentation preferences, boundary management tactics, and policies to manage after-hours work via ICTs. The model is presented with possible research suggestions and recommendations for theory and practice.</description><identifier>ISSN: 1331-0194</identifier><identifier>ISSN: 1846-3363</identifier><identifier>EISSN: 1846-3363</identifier><identifier>DOI: 10.30924/mjcmi.28.1.2</identifier><language>eng</language><publisher>Split: University of Split, Faculty of Economics</publisher><subject>Analysis ; Business Economy / Management ; Communications technology ; Conceptual models ; Conflict ; Employees ; Flexibility ; Gender roles ; Human Resources in Economy ; ICT Information and Communications Technologies ; ICTs at the workplace ; ICTs at the workplace, Sociomateriality ; Information communication ; Information technology ; Life experiences ; Norms ; Segmentation ; Smartphones ; Social aspects ; Socio-Economic Research ; Sociomateriality ; Tactics ; Technology-Assisted Supplemental Work (TASW) ; Work ; Work and family ; Work hours ; Work life balance ; Work-family conflict ; Work-life boundaries ; Working hours ; Workplaces</subject><ispartof>Management, 2023-06, Vol.28 (1), p.15-27</ispartof><rights>COPYRIGHT 2023 Ekonomski Fakultet Sveucilista u Splitu</rights><rights>2023. 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Employees are often expected to be available to work even after working hours via Information Communication Technologies (ICTs) devices, which leads to work-life conflict. Using three recent empirical studies and relevant literature, this conceptual paper argues that ICTs alone cannot contribute to the employees’ work-life conflict because the work-life conflict in today’s hyper-connected world results from the constitutive intertwining between ICTs and people’s choices, beliefs, norms, and behaviors. Hence, to understand the work-life experiences in modern-day workplaces, it is vital to study the mutual interdependencies between ICT and social elements. Therefore, it is proposed to view contemporary employees’ work-life experiences as socio-material assemblages. Depending on the nature of the intertwining between ICTs and social elements, these socio-material assemblages create different experiences for different people. 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CONCEPTUAL MODEL ON HOW TECHNOLOGY ASSISTED SUPPLEMENTAL WORK LEADS TO WORK-LIFE CONFLICT: ENTANGLEMENTS OF ICTS WITH WORK-LIFE EXPERIENCES</title><author>De Alwis, Sulakshana</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c421t-b865a18879e493d50ee8518d53b409db31252b6374a1f26de6f527c8902d82463</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2023</creationdate><topic>Analysis</topic><topic>Business Economy / Management</topic><topic>Communications technology</topic><topic>Conceptual models</topic><topic>Conflict</topic><topic>Employees</topic><topic>Flexibility</topic><topic>Gender roles</topic><topic>Human Resources in Economy</topic><topic>ICT Information and Communications Technologies</topic><topic>ICTs at the workplace</topic><topic>ICTs at the workplace, Sociomateriality</topic><topic>Information communication</topic><topic>Information technology</topic><topic>Life 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Employees are often expected to be available to work even after working hours via Information Communication Technologies (ICTs) devices, which leads to work-life conflict. Using three recent empirical studies and relevant literature, this conceptual paper argues that ICTs alone cannot contribute to the employees’ work-life conflict because the work-life conflict in today’s hyper-connected world results from the constitutive intertwining between ICTs and people’s choices, beliefs, norms, and behaviors. Hence, to understand the work-life experiences in modern-day workplaces, it is vital to study the mutual interdependencies between ICT and social elements. Therefore, it is proposed to view contemporary employees’ work-life experiences as socio-material assemblages. Depending on the nature of the intertwining between ICTs and social elements, these socio-material assemblages create different experiences for different people. Using this socio-material perspective, the proposed conceptual model calls for more research on technology-assisted supplemental work and work-life conflict. Future research in this area could focus on the role of organizational norms, organizational and national culture, gender norms, segmentation preferences, boundary management tactics, and policies to manage after-hours work via ICTs. The model is presented with possible research suggestions and recommendations for theory and practice.</abstract><cop>Split</cop><pub>University of Split, Faculty of Economics</pub><doi>10.30924/mjcmi.28.1.2</doi><tpages>13</tpages><oa>free_for_read</oa></addata></record> |
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| subjects | Analysis Business Economy / Management Communications technology Conceptual models Conflict Employees Flexibility Gender roles Human Resources in Economy ICT Information and Communications Technologies ICTs at the workplace ICTs at the workplace, Sociomateriality Information communication Information technology Life experiences Norms Segmentation Smartphones Social aspects Socio-Economic Research Sociomateriality Tactics Technology-Assisted Supplemental Work (TASW) Work Work and family Work hours Work life balance Work-family conflict Work-life boundaries Working hours Workplaces |
| title | A CONCEPTUAL MODEL ON HOW TECHNOLOGY ASSISTED SUPPLEMENTAL WORK LEADS TO WORK-LIFE CONFLICT: ENTANGLEMENTS OF ICTS WITH WORK-LIFE EXPERIENCES |
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