Factors Driving Intention to Use E-wallet Services in Malaysia

Originality/value: This research helps to understand what are the critical characteristics that are important for e-wallet adoption, particularly among the Malaysian, because previous research had identified that different countries would have different propensities to use the e-wallet. Due to the differences, certain factors such as ease of use, relative advantage, visibility and perceived security need to be given consideration and attention in a country such as Malaysia. As a result, this study will revisit these factors whether these factors will contribute towards Malaysian intention to use e-wallet.