Public service complaint “E-Wadul” in perspective of government to citizens relations in Surabaya

E-government-based public services in Indonesia are still not appropriately implemented. One form of government citizens relations is the development of community complaint applications, which are helpful for the government to see how successful it is in carrying out development activities. Communit...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Istiqomah, Fitri Badriyatul, Suharto, Didik Gunawan, Wahyunengseh, Rutiana Dwi, Dary, Nida Hanin
Format:	Tagungsbericht
Sprache:	eng
Schlagworte:	Complaints Complaints management Electronic government Regional development
Online-Zugang:	Volltext
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