A reliable location design of unmanned vending machines based on customer satisfaction

The location problem of unmanned vending machine is challenging due to the variety of customer preferences and random breakdown in service. In this paper, we present an optimization model for reliable location design of unmanned vending machines, with the goal to minimize total costs and maximize cu...

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Veröffentlicht in:	Electronic commerce research 2023-03, Vol.23 (1), p.541-575
Hauptverfasser:	Wang, Mozhu, Yao, Jianming
Format:	Artikel
Sprache:	eng
Schlagworte:	Behavior Breakdown Breakdowns Business and Management Clustering Computer Communication Networks Costs Customer relations Customer satisfaction Customer services Data Structures and Information Theory Design Design optimization Dimensional measurement e-Commerce/e-business Electronic commerce Genetic algorithms Internet of Things IT in Business Mobile commerce Operations Research/Decision Theory Optimization models Preferences Vending machines Vending machines industry
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