Efficiency and Effectiveness through Digitalization, Creativity and Innovation in the Public Management of Institutions

In the context of concerns regarding the sustainable development of social communities, the public administration authorities orient themselves according to the objectives that aim at the end of the third decade of the current century. Starting from this premise, the article presents the guidelines of the public administration regarding the professional development of civil servants, decision-making flexibility, process computerization, creativity, quality of services and competitiveness in the field of public administration.