Digital consultation in primary healthcare: the effects on access, efficiency and patient safety based on provider experience; a qualitative study

The objective of the study was to explore the experiences of healthcare staff working with and being part of the implementation of a digital platform for patient-provider consultation across quality dimensions of access, efficiency, and patient safety. The study uses qualitative design to investigat...

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Veröffentlicht in:	Scandinavian journal of primary health care 2022-12, Vol.40 (4), p.498-506
Hauptverfasser:	Eriksson, Pär, Hammar, Tora, Lagrosen, Stefan, Nilsson, Evalill
Format:	Artikel
Sprache:	eng
Schlagworte:	Access Automation Content analysis Delivery of Health Care Digital technology e-health Efficiency Flexibility Health care access Health Informatics Health problems Health Services Humans Hälsoinformatik Medical history Medical personnel Mental disorders Mental health Mental health care Organizational environment Original Patient appointments Patient communication Patient safety Patients Primary care Primary Health Care - methods Primary healthcare Professional attitudes provider experience Qualitative Research Referral and Consultation Safety Telemedicine Uptake Workplace control
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