An improved model for sentiment analysis on luxury hotel review

This article proposes a heuristic model for sentiment analysis on luxury hotel reviews to analyse and explore marketing insights from attitudes and emotions expressed in reviews. We make several significant contributions to visual and multimedia analytics. This research will develop the practical ap...

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Veröffentlicht in:	Expert systems 2023-02, Vol.40 (2), p.n/a
Hauptverfasser:	Chang, Victor, Liu, Lian, Xu, Qianwen, Li, Taiyu, Hsu, Ching‐Hsien
Format:	Artikel
Sprache:	eng
Schlagworte:	big data analytics for a hotel review Classification Cost analysis Customer satisfaction Data analysis Data collection Data management Data mining Decision trees Emotions Experiments hotel review analysis Hotels Hotels & motels Mathematical analysis Multimedia Quality of service architectures Random Forest Scientific visualization Sentiment analysis Spatial data Statistical analysis
Online-Zugang:	Volltext
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