Traveler Attitudes Toward Biometric Data-Enabled Hotel Services: Can Risk Education Play a Role?

This study compares attitudes toward the use of biometrics data-enabled services in hotels of prospective travelers before and after receiving information about the risks and benefits of disclosing biometric data and about how the disclosed data are being utilized. This was done based on a sample of...

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Veröffentlicht in:Cornell hospitality quarterly 2023-02, Vol.64 (1), p.74-94
Hauptverfasser: Lehto, Xinran Y., Park, Soona, Mohamed, Mohamed E., Lehto, Mark R.
Format: Artikel
Sprache:eng
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