ANALYSIS OF DIGITALISATION NEEDS IMPROVING THE SUPPLY CHAIN EFFICIENCY FOR NEW SILK ROAD TRANSPORT CORRIDOR

Based on a review of scientific literature, as well as a detailed analysis of business processes, it should be stated that the increase in the volume of sales on a global scale generates not only the need to analyse the development of business, but above all the need to conduct scientific research in the field of improving logistics processes and information flow in the supply chain. The relatively long time of delivery of ordered goods, the complexity of customs processes and logistic service make it necessary to apply innovative digitalization solutions in order to be able to monitor and react quickly to disruptions. These analyses are most noticeable in global supply chains, which is why the New Silk Road became the research area. In this paper, the authors focused on conducting a review of digitalisation solutions that improve the efficiency in supply chains. The review was conducted both in the research aspect, by verifying knowledge on the subject in the scientific literature available on the Web of Science and Scopus databases, but also in the practical aspect, by analysing needs and trends in the use of supply chain digitalisation in business practice. The research aspect was based on the application of the CANVAS model for the identification of business needs in the supply chain digitalisation aspect and on surveys for importance degree analysis for the identified needs in business practice. The research carried out in this area is the result of cooperation between Lukasiewicz Research Network – Poznan Institute of Technology and Poznan School of Logistics. The research was conducted in 2021 and the first half of 2022 among Polish logistic companies.