Partisan bias and citizen satisfaction, confidence, and trust in the U.S. Federal Government

While the U.S. federal government has adopted myriad initiatives mandating collection of citizen evaluations of its services, scant research exists into how prior biases such as those arising from political partisanship affect these performance metrics. In this study, we examine a multi-year sample...

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Veröffentlicht in:	Public management review 2022-12, Vol.24 (12), p.1933-1956
Hauptverfasser:	Morgeson III, Forrest V., Sharma, Pratyush Nidhi, Sharma, Udit, Hult, G. Tomas M.
Format:	Artikel
Sprache:	eng
Schlagworte:	Bias Citizen satisfaction Citizens confidence Federal government Government Motivated reasoning Partisan motivated reasoning Partisanship Political power Power Presidents public management Public policy Satisfaction trust
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container_end_page	1956
container_issue	12
container_start_page	1933
container_title	Public management review
container_volume	24
creator	Morgeson III, Forrest V. Sharma, Pratyush Nidhi Sharma, Udit Hult, G. Tomas M.
description	While the U.S. federal government has adopted myriad initiatives mandating collection of citizen evaluations of its services, scant research exists into how prior biases such as those arising from political partisanship affect these performance metrics. In this study, we examine a multi-year sample asking U.S. citizens about their experiences with federal government services (n = 8,341). Guided by motivated reasoning theory, the results show that partisanship affects citizen satisfaction, confidence, and trust in the federal government during both Democratic (2015-2016) and Republican (2017-2018) presidential administrations. However, the results indicate an asymmetric 'president-in-power' effect, complicating efforts to interpret this data dynamically and over time as power changes hands.
doi_str_mv	10.1080/14719037.2021.1945667
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source	PAIS Index; Worldwide Political Science Abstracts; EBSCOhost Business Source Complete
subjects	Bias Citizen satisfaction Citizens confidence Federal government Government Motivated reasoning Partisan motivated reasoning Partisanship Political power Power Presidents public management Public policy Satisfaction trust
title	Partisan bias and citizen satisfaction, confidence, and trust in the U.S. Federal Government
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