Does International Status Affect Competence Ratings in Newly Formed Multinational Teams? The Role of Psychological Safety Growth and Verbal Behavior

National status has been found to influence how people are perceived in multinational teams. Team members from an international background are often perceived as less competent than those from the local context. Studies mainly focus on language differences to explain this phenomenon, but in this stu...

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Veröffentlicht in:Journal of cross-cultural psychology 2022-11, Vol.53 (10), p.1277-1299
Hauptverfasser: Farley, Samuel, Dawson, Jeremy, Greenaway, Thomas, Meade, Keelan, Hernández Ibar, Daría
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container_issue 10
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container_title Journal of cross-cultural psychology
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creator Farley, Samuel
Dawson, Jeremy
Greenaway, Thomas
Meade, Keelan
Hernández Ibar, Daría
description National status has been found to influence how people are perceived in multinational teams. Team members from an international background are often perceived as less competent than those from the local context. Studies mainly focus on language differences to explain this phenomenon, but in this study, we offer a different theoretical explanation. We propose that national status can affect psychological safety and its development within teams, which in turn affects verbal behavior and competence ratings. To test this notion, we examine differences in psychological safety growth, verbal behavior and competence ratings among home country nationals based in the United Kingdom (UK) and international members of newly formed multinational teams. In a sample of 519 team members (101 teams), results showed that internationals, compared to home country nationals, have lower initial psychological safety, as well as slower development in psychological safety over time. Furthermore, the relationship between national status and competence ratings was partially mediated by psychological safety growth and verbal behavior. These results were fully replicated on a separate sample of 538 team members (90 teams) in a second study using an identical research design. However, exploratory analyses indicated that the pattern of findings were not consistent across team members from Africa, Asia, and Europe. The psychological safety of home nationals only started and grew more quickly than that of Asians, while only African and Asian team members spoke less and were rated as less competent. Together these results have implications for managers of newly formed multinational teams.
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source Applied Social Sciences Index & Abstracts (ASSIA); SAGE Complete A-Z List; Sociological Abstracts
subjects Behavior
Competence
Personal safety
Psychological development
Psychological safety
Psychological theories
Ratings & rankings
Research design
Safety behaviour
Security (Psychology)
Teams
Verbal behaviour
Verbal Stimuli
title Does International Status Affect Competence Ratings in Newly Formed Multinational Teams? The Role of Psychological Safety Growth and Verbal Behavior
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