Intention to Use Facebook for Travel Planning: An Investigation on Generation Z Users in Ho Chi Minh City

With the expansion of Internet and digital media, especially for the social networking sites, there are extreme changes of global hospitality and tourism industry. The current study aims to investigate the intention to use Facebook - an online social network (OSN) for travel planning by examining th...

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Veröffentlicht in:Webology 2021, Vol.18 (SI02), p.92-106
Hauptverfasser: Thuy, Ho Thi Hai, Hieu, Vu Minh, Duy, Bui Pham Minh
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container_title Webology
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creator Thuy, Ho Thi Hai
Hieu, Vu Minh
Duy, Bui Pham Minh
description With the expansion of Internet and digital media, especially for the social networking sites, there are extreme changes of global hospitality and tourism industry. The current study aims to investigate the intention to use Facebook - an online social network (OSN) for travel planning by examining the effect of Perceived Usefulness, Perceived Ease Of Use and Enjoyment. Secondary data are from the journals, books and other sources of information from websites and published reports of businesses and primary data are from the consultations with 5 experts, 2 group discussions and 4 in-depths structured interviews and survey by questionnaires with 200 Gen-Z users. Findings explain the influence of these perceived values on Gen-Z users’ intention to adopt Facebook as a means of travel planning. The study has demonstrated the TAM model’s applicability to the setting of the usage of Facebook for travel planning in Gen-Z. Furthermore, sampling and study scope limitation can lead to further researches.
doi_str_mv 10.14704/WEB/V18SI02/WEB18014
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subjects Decision making
Generation Z
Information sources
Internet
Investigations
Motivation
Perceptions
Planning
Social networks
Social research
Technology Acceptance Model
Tourism
Travel
User behavior
title Intention to Use Facebook for Travel Planning: An Investigation on Generation Z Users in Ho Chi Minh City
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