How does workload affect test ordering behavior of physicians? An empirical investigation

We study the relationship between workload and the test ordering behavior of physicians in an operational context where examination can be finished with a test order. We define workload in two forms: the unfinished workload, that is, the work waiting to be completed, and the finished workload, that...

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Bibliographische Detailangaben

Veröffentlicht in:	Production and operations management 2022-06, Vol.31 (6), p.2664-2680
Hauptverfasser:	Ergün‐Şahin, Büşra, Güneş, Evrim Didem, Kocabıyıkoğlu, Ayşe, Keskin, Ahmet
Format:	Artikel
Sprache:	eng
Schlagworte:	diagnostic test orders empirical operations fatigue health care operations workload Workloads
Online-Zugang:	Volltext
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