Toward An Optimal Selection of Dialogue Strategies: A Target-Driven Approach for Intelligent Outbound Robots

With the growth of the economy and society, enterprises, especially in the FinTech industry, have increasing demands of outbound calls for customers such as debt collection, marketing, anti-fraud calls, and so on. But a large amount of repetitive and mechanical work occupies most of the time of huma...

Ausführliche Beschreibung

Bibliographische Detailangaben

Veröffentlicht in:	arXiv.org 2022-06
Hauptverfasser:	Qian, Ruifeng, Li, Shijie, Bao, Mengjiao, Chen, Huan, Yu, Che
Format:	Artikel
Sprache:	eng
Schlagworte:	Agents (artificial intelligence) Artificial intelligence Customers Equipment costs Finite state machines Fraud New technology Robots
Online-Zugang:	Volltext
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!