The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity

Recent platforms, like Uber and Lyft, offer service to consumers via “self-scheduling” providers who decide for themselves how often to work. These platforms may charge consumers prices and pay providers wages that both adjust based on prevailing demand conditions. For example, Uber uses a “surge pr...

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Veröffentlicht in:Manufacturing & service operations management 2017-06, Vol.19 (3), p.368-384
Hauptverfasser: Cachon, Gerard P, Daniels, Kaitlin M, Lobel, Ruben
Format: Artikel
Sprache:eng
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