Airbnb as a sharing economy-enabled digital service platform: The power of motivational factors and the moderating role of experience

Airbnb is one of the business models that represent the expansion of the sharing economy into digital environments. The model offers several different benefits to its own customers, who are guests and hosts. It affects the tourism and hospitality industry via its economic impact on competition and i...

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Veröffentlicht in:Tourism economics : the business and finance of tourism and recreation 2022-05, Vol.28 (3), p.748-771
Hauptverfasser: Tumer Kabadayi, Ebru, Cavdar Aksoy, Nilsah, Yazici, Nihal, Kocak Alan, Alev
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container_end_page 771
container_issue 3
container_start_page 748
container_title Tourism economics : the business and finance of tourism and recreation
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creator Tumer Kabadayi, Ebru
Cavdar Aksoy, Nilsah
Yazici, Nihal
Kocak Alan, Alev
description Airbnb is one of the business models that represent the expansion of the sharing economy into digital environments. The model offers several different benefits to its own customers, who are guests and hosts. It affects the tourism and hospitality industry via its economic impact on competition and its influence on choices made by visitors. This study thus aims to explore the role of visitor motivation to use Airbnb (price value, authenticity, enjoyment, social interaction, home benefits, novelty, and sharing economy ethos) and the visitor experience (low-experienced vs. high-experienced individuals) by explaining usage intention via attitudes toward this particular business model. For this purpose, 468 people were surveyed online, and the gathered data were analyzed using structural equation modeling. Based on the results, we can offer empirical evidence of the positive effect of motivational factors on attitude, and correspondingly, also of attitude on usage intention. The moderating role of experience on the relationship between motivation and attitude is also discussed.
doi_str_mv 10.1177/13548166211044606
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source SAGE Complete A-Z List
subjects Attitudes
Business
Customers
Economic impact
Economics
Empirical equations
Hospitality industry
Impact analysis
Motivation
Multivariate statistical analysis
Sharing economy
Social factors
Social interaction
Tourism
Visitors
title Airbnb as a sharing economy-enabled digital service platform: The power of motivational factors and the moderating role of experience
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