Harnessing emerging digital technologies: DataNet operations in eSwatini

This case study focuses on the impressive work carried out by DataNet. Their dedicated and innovative strategies helped develop the economy of eSwatini (formerly known as Swaziland). This case aims to demonstrate how this ingenious organization promoted eSwatini’s revenue to increase fourfold with DataNet’s advice regarding tax issues. DataNet also successfully executed numerous projects for the government of eSwatini. To name a few, DataNet has implemented the National Fire and Emergency Response System, Customs Automation, Scholarship Systems, as well as Surveillance System—a few of which were milestones for the company and eSwatini’s government. DataNet assimilates services tailored to the client’s needs with their technologies, including Internet of Things, high-performance computing, machine learning, big data platform, and their application on several industries, for example, education, finance, and health security and health. Challenges were encountered by DataNet while working in eSwatini; poor governance, lower Internet penetration rate, and the lack of a skilled workforce were real setbacks. Nonetheless, DataNet has been successful in leaving its mark in over six countries, covering three continents.