Workplace ostracism and job performance: the moderated mediation model of organization-based self-esteem and performance goal orientation

PurposeThis study established and examined a moderated mediation model connecting workplace ostracism with job performance. Drawing from the viewpoint of self-esteem threat, the model posits that the effect of workplace ostracism on job performance is mediated by levels of organization-based self-es...

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Veröffentlicht in:Career development international 2022-04, Vol.27 (2), p.260-273
Hauptverfasser: Kuo, Chien-Chih, Wu, Chih-Ying
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creator Kuo, Chien-Chih
Wu, Chih-Ying
description PurposeThis study established and examined a moderated mediation model connecting workplace ostracism with job performance. Drawing from the viewpoint of self-esteem threat, the model posits that the effect of workplace ostracism on job performance is mediated by levels of organization-based self-esteem, while the relationship between workplace ostracism and organization-based self-esteem is moderated by performance goal orientation.Design/methodology/approachMultisource data were collected from 160 employees and their immediate supervisors in Taiwan.FindingsAs predicted in the research model, workplace ostracism was found to decrease organization-based self-esteem and, therefore, hinder employees' job performance. Performance goal orientation was found to buffer the negative effect of workplace ostracism on job performance via organization-based self-esteem.Practical implicationsTo eliminate the negative impact of workplace ostracism, supervisors can help ostracized employees to self-regulate by aligning their performance goal orientation to reduce the perception of self-esteem threat.Originality/valueThis study provides evidence of boundary conditions for the relationship between workplace ostracism and job performance and explores the impact of self-regulation on ostracized employees' organization-based self-esteem and subsequent job performance.
doi_str_mv 10.1108/CDI-02-2021-0035
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subjects Behavior
Career Development
Employees
Goal Orientation
Job performance
Job Satisfaction
Meta Analysis
Motivation
Ostracism
Peers
Regulation
Researchers
Self esteem
Self Evaluation (Individuals)
Self image
Threats
Work Attitudes
title Workplace ostracism and job performance: the moderated mediation model of organization-based self-esteem and performance goal orientation
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