Online influencer marketing

Online influencer marketing (OIM) has become an integral component of brands’ marketing strategies; however, marketers lack an adequate understanding of its scope, effectiveness, and potential threats. To fill this gap, this article first describes the phenomenon’s background, defines OIM, and delin...

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Veröffentlicht in:Journal of the Academy of Marketing Science 2022-03, Vol.50 (2), p.226-251
Hauptverfasser: Leung, Fine F., Gu, Flora F., Palmatier, Robert W.
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container_title Journal of the Academy of Marketing Science
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creator Leung, Fine F.
Gu, Flora F.
Palmatier, Robert W.
description Online influencer marketing (OIM) has become an integral component of brands’ marketing strategies; however, marketers lack an adequate understanding of its scope, effectiveness, and potential threats. To fill this gap, this article first describes the phenomenon’s background, defines OIM, and delineates its unique features to set the conceptual boundaries for the new concept. Drawing insights from practitioner and consumer interviews, and in line with social capital theory, the authors propose that OIM can be understood as leveraging influencer resources (including follower networks, personal positioning, communication content, and follower trust) to enhance a firm’s marketing communication effectiveness. Six novel propositions illustrate the benefits and potential threats of OIM, which may spur progress toward a theory of OIM. Finally, this article outlines key strategies for effectively managing OIM and identifies important literature–practice gaps to suggest avenues for further research.
doi_str_mv 10.1007/s11747-021-00829-4
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source SpringerNature Journals; EBSCOhost Business Source Complete
subjects Advertising
Business and Management
Business communications
Celebrities
Conceptual/Theoretical Paper
Consumers
Influencer marketing
Interviews
Market strategy
Marketing
Marketing research
Performance evaluation
Purchase intention
Social capital
Social media
Social networks
Social Sciences
title Online influencer marketing
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