Expanding the Locus of Resistance: Understanding the Co-constitution of Control and Resistance in the Gig Economy
Existing literature examines control and resistance in the context of service organizations that rely on both managers and customers to control workers during the execution of work. Digital platform companies, however, eschew managers in favor of algorithmically mediated customer control—that is, cu...
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Veröffentlicht in: | Organization science (Providence, R.I.) R.I.), 2022-01, Vol.33 (1), p.38-58 |
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Format: | Artikel |
Sprache: | eng |
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