Breaking or keeping the habits: exploring the role of legacy habits in the process of discontinuing organisational information systems

Users develop habits in relation to information systems (IS) to reduce the cognitive and behavioural efforts needed for using them. However, when these systems have to be discontinued, users face challenges regarding how to stop relying on their legacy habits. Despite their importance, we know littl...

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Veröffentlicht in:Information systems journal (Oxford, England) England), 2022-01, Vol.32 (1), p.192-221
Hauptverfasser: Rezazade Mehrizi, Mohammad H., van den Hooff, Bart, Yang, Chaoran
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Sprache:eng
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