The IT Identity Threat: A Conceptual Definition and Operational Measure

As individuals' relationships with information technology (IT) grow more complex and personal, our understanding of the problem of resistance to IT continues to evolve. Current approaches to resistance are based on perceived threats to work tasks and social structure. This work enhances our und...

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Veröffentlicht in:Journal of management information systems 2019-01, Vol.36 (1), p.259-288
Hauptverfasser: Craig, Kevin, Thatcher, Jason Bennett, Grover, Varun
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Grover, Varun
description As individuals' relationships with information technology (IT) grow more complex and personal, our understanding of the problem of resistance to IT continues to evolve. Current approaches to resistance are based on perceived threats to work tasks and social structure. This work enhances our understanding of resistance by developing a definition and measure of the IT Identity Threat, a new construct that integrates social, task-related, and personal factors of resistance. Grounded in identity theory, the IT Identity Threat offers a parsimonious means to explain and predict IT resistance behaviors. Using data from two independent studies conducted among students and faculty at a large university in the Southeastern United States, we validate an operational measure of IT Identity Threat as a second-order construct and demonstrate that it successfully predicts resistance to IT. Our findings provide support for the IT Identity Threat construct as a simple mechanism to study resistance to IT.
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source Business Source Complete; Sociological Abstracts
subjects College faculty
College students
Identity
Identity Theory
Identity Threat
Independent study
Information technology
IT Identity
Resistance
Resistance factors
Resistance to IT
Self-Esteem
Social structure
Tasks
Threats
Work organization
title The IT Identity Threat: A Conceptual Definition and Operational Measure
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