Understanding the bright side and the dark side of telework: An empirical analysis of working conditions and psychosomatic health complaints

In the course of digitisation, work away from the principal office using information and communications technology (telework, telecommuting, and mobile work) has established itself in various segments of the labour market. Still, the impact of telework on employees’ health is far from clear and is o...

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Veröffentlicht in:New technology, work, and employment work, and employment, 2021-11, Vol.36 (3), p.348-370
Hauptverfasser: Wöhrmann, Anne Marit, Ebner, Christian
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Ebner, Christian
description In the course of digitisation, work away from the principal office using information and communications technology (telework, telecommuting, and mobile work) has established itself in various segments of the labour market. Still, the impact of telework on employees’ health is far from clear and is often controversially discussed at the individual, organisational and political level—but also in social research. Against this background, we analyse the effects of telework on employees’ psychosomatic health complaints with the help of large‐scale and representative German survey data. Applying the statistical method of path analysis, we find indirect relationships between telework and employees’ health via working time control, time pressure, boundaryless working hours, relationships with coworkers, and disturbances and interruptions. These findings add to the debate on the beneficial and detrimental effects of digitisation by focusing on significant working conditions related to telework.
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source Business Source Complete; Applied Social Sciences Index & Abstracts (ASSIA); EBSCOhost Education Source; Wiley Online Library All Journals
subjects Communications technology
Complaints
Digitization
disturbances and interruptions
Employees
Information technology
Interruptions
Labor market
mental health
Path analysis
psychosomatic health complaints
social relationships
Social research
Telecommuting
telework
time pressure
Working conditions
Working hours
working time
title Understanding the bright side and the dark side of telework: An empirical analysis of working conditions and psychosomatic health complaints
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