Mechanism between perceived organizational support and work engagement: explanatory role of self-efficacy

PurposeThe purpose of this paper is to explore the relationship between perceived organizational support (POS) and work engagement and the mediating effect of self-efficacy on the POS–work engagement relationship.Design/methodology/approachA questionnaire survey was developed and distributed to a sa...

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Veröffentlicht in:Journal of Economic and Administrative Sciences 2021-10, Vol.37 (4), p.471-495
Hauptverfasser: Musenze, Ibrahim Abaasi, Mayende, Thomas Sifuna, Wampande, Ahmed Jowalie, Kasango, Joseph, Emojong, Ongario Ronald
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container_end_page 495
container_issue 4
container_start_page 471
container_title Journal of Economic and Administrative Sciences
container_volume 37
creator Musenze, Ibrahim Abaasi
Mayende, Thomas Sifuna
Wampande, Ahmed Jowalie
Kasango, Joseph
Emojong, Ongario Ronald
description PurposeThe purpose of this paper is to explore the relationship between perceived organizational support (POS) and work engagement and the mediating effect of self-efficacy on the POS–work engagement relationship.Design/methodology/approachA questionnaire survey was developed and distributed to a sample of primary school teachers drawn from the education industry.FindingsAnalysis of the data supports a strong positive relationship between the extent of POS and work engagement. This study also found that self-efficacy mediated the relationship between POS and work engagement.Research limitations/implicationsThis study has important implications for managers. First, it motivates managers, by providing justification for provision of support to employees for increased engagement at work. Based on the results of this study, POS is associated with enhanced work engagement levels. Second, evidence from this study illustrates to the organization the importance of developing an environment of support to further enhance work engagement. When employees do not acknowledge and feel supported from their respective organizations, work engagement levels may be sub-optimal. This research is limited, as the data were collected at one point of time, and this has implications for employees and organizations.Originality/valueThere is increasing recognition of the importance of POS in enhanced work engagement levels. Within this context, no previous research has empirically examined the mediating effect of self-efficacy on the relationship between POS and work engagement in the setting of primary education sector.
doi_str_mv 10.1108/JEAS-02-2020-0016
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source Emerald Journals; Alma/SFX Local Collection
subjects Behavior
Customer satisfaction
Employees
Employers
Self-efficacy
Social exchange theory
title Mechanism between perceived organizational support and work engagement: explanatory role of self-efficacy
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