THE EFFECT OF MINDFULNESS-BASED INTERVENTION ON SERVICE COMMITMENT OF THE EMPLOYEES OF TELECOMMUNICATION SERVICE PROVIDER IN COVID-19 PANDEMIC

Telecommunication service providers strive to remain committed to providing excellent service to customers in uncertain situations and changing drastically due to the COVID-19 pandemic. Mindfulness can be effective in teaching employees how to increase service commitment in pandemic situations. This...

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Veröffentlicht in:	Academy of Entrepreneurship journal 2021-01, Vol.27 (5), p.1-7
Hauptverfasser:	Puswiartika, Dhevy, Bettega, Mario, Ratu, Bau, Misnah
Format:	Artikel
Sprache:	eng
Schlagworte:	Coronaviruses COVID-19 Emotions Employees Entrepreneurship Marketing Medical research Mindfulness Pandemics Workloads
Online-Zugang:	Volltext
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