Social Capital on Consumer Knowledge-Sharing in Virtual Brand Communities: The Mediating Effect of Pan-Family Consciousness

Literature investigating social capital theory and Chinese family culture suggests that social capital exists in virtual brand communities, bringing convenience to members, contributing to the cultivation of pan-family consciousness, and affecting consumer knowledge-sharing. In this study, we consid...

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Veröffentlicht in:Sustainability 2019-01, Vol.11 (2), p.339
Hauptverfasser: Zhang, Jiemei, Zhu, Qingbo, Wang, Yupei
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Wang, Yupei
description Literature investigating social capital theory and Chinese family culture suggests that social capital exists in virtual brand communities, bringing convenience to members, contributing to the cultivation of pan-family consciousness, and affecting consumer knowledge-sharing. In this study, we considered members of virtual brand communities as the research subjects, then analyzed the data using SPSS19.0 and AMOS21.0. We showed that network density, shared language, and shared vision of social capital have a positive impact on pan-family consciousness. This, in turn, had a positive influence on knowledge-sharing, thus playing an intermediary role between cognitive capital and consumer knowledge-sharing.
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subjects Cellular telephones
Community
Consciousness
Consumers
Cultural values
Culture
Influence
Intellectual capital
Internet
Knowledge
Organization theory
Social capital
Social networks
Sociology
Sustainability
Virtual communities
title Social Capital on Consumer Knowledge-Sharing in Virtual Brand Communities: The Mediating Effect of Pan-Family Consciousness
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