Perceptions, motivators and barriers of using city management applications among citizens: a focus group approach

PurposeThe purpose of this paper is to understand citizens' perceptions of smartphone-based city management apps and to identify facilitators and barriers that influence app adoption and use. An aim is to identify how current technology adoption theories might be expanded and enriched for study...

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Veröffentlicht in:	Information technology & people (West Linn, Or.) Or.), 2021-07, Vol.34 (4), p.1338-1356
Hauptverfasser:	Annis, Catherine, Hou, Jinghui (Jove), Tang, Tian
Format:	Artikel
Sprache:	eng
Schlagworte:	Cities Citizens Electronic government Empirical analysis Focus groups Government information Information technology Motivation Perceptions Population Public services Smart cities Smartphones Technology Technology Acceptance Model Technology adoption Technology utilization
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