Who can best find Waldo? Exploring individual differences that bolster performance in a security surveillance microworld
Summary Closed‐circuit television (CCTV) surveillance units largely rely on the support of surveillance operators. Although this job is cognitively challenging, few studies have investigated the main human factors improving the ability to detect critical incidents in this context. This study aimed t...
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| Veröffentlicht in: | Applied cognitive psychology 2021-07, Vol.35 (4), p.1044-1057 |
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| container_title | Applied cognitive psychology |
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| creator | Marois, Alexandre Hodgetts, Helen M. Chamberland, Cindy Williot, Alexandre Tremblay, Sébastien |
| description | Summary
Closed‐circuit television (CCTV) surveillance units largely rely on the support of surveillance operators. Although this job is cognitively challenging, few studies have investigated the main human factors improving the ability to detect critical incidents in this context. This study aimed to explore the contribution of individual characteristics and cognitive abilities to performance in a realistic CCTV monitoring simulation. Non‐expert participants took part in a surveillance simulation and were screened on several measures of individual differences. Improved detection abilities and quicker speed of detection were related to lower age and to better knowledge of the area, cognitive flexibility, working memory, and visual/threat detection abilities. Moreover, more false alarms were associated with higher goal commitment but with lower working memory, visual/threat detection abilities, and cognitive flexibility. Results highlight the potential to screen for a series of cognitive and non‐cognitive skills as part of personnel selection procedures for CCTV centers. |
| doi_str_mv | 10.1002/acp.3837 |
| format | Article |
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Closed‐circuit television (CCTV) surveillance units largely rely on the support of surveillance operators. Although this job is cognitively challenging, few studies have investigated the main human factors improving the ability to detect critical incidents in this context. This study aimed to explore the contribution of individual characteristics and cognitive abilities to performance in a realistic CCTV monitoring simulation. Non‐expert participants took part in a surveillance simulation and were screened on several measures of individual differences. Improved detection abilities and quicker speed of detection were related to lower age and to better knowledge of the area, cognitive flexibility, working memory, and visual/threat detection abilities. Moreover, more false alarms were associated with higher goal commitment but with lower working memory, visual/threat detection abilities, and cognitive flexibility. Results highlight the potential to screen for a series of cognitive and non‐cognitive skills as part of personnel selection procedures for CCTV centers.</description><identifier>ISSN: 0888-4080</identifier><identifier>EISSN: 1099-0720</identifier><identifier>DOI: 10.1002/acp.3837</identifier><language>eng</language><publisher>Bognor Regis: Wiley</publisher><subject>Age Differences ; Closed circuit television ; Cognition & reasoning ; Cognitive Ability ; Cognitive flexibility ; Cognitive skills ; Correlation ; Critical incidents ; Critical Incidents Method ; Human factors ; Human Factors Engineering ; Individual Differences ; Measures (Individuals) ; Memory ; Operators ; Personnel selection ; Recognition (Psychology) ; Safety ; Security Personnel ; security surveillance ; Short Term Memory ; Simulation ; Surveillance ; Television ; Threats</subject><ispartof>Applied cognitive psychology, 2021-07, Vol.35 (4), p.1044-1057</ispartof><rights>2021 John Wiley & Sons Ltd.</rights><rights>2021 John Wiley & Sons, Ltd.</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c3157-866c0eda0dc1fa9c1ac91897e901fe3d054c039084792e8be48c5d975b8e25cb3</citedby><cites>FETCH-LOGICAL-c3157-866c0eda0dc1fa9c1ac91897e901fe3d054c039084792e8be48c5d975b8e25cb3</cites><orcidid>0000-0003-4309-5700 ; 0000-0002-4127-4134 ; 0000-0001-6999-4742 ; 0000-0003-1505-0329</orcidid></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://onlinelibrary.wiley.com/doi/pdf/10.1002%2Facp.3837$$EPDF$$P50$$Gwiley$$H</linktopdf><linktohtml>$$Uhttps://onlinelibrary.wiley.com/doi/full/10.1002%2Facp.3837$$EHTML$$P50$$Gwiley$$H</linktohtml><link.rule.ids>314,777,781,1412,27905,27906,30980,45555,45556</link.rule.ids><backlink>$$Uhttp://eric.ed.gov/ERICWebPortal/detail?accno=EJ1301845$$DView record in ERIC$$Hfree_for_read</backlink></links><search><creatorcontrib>Marois, Alexandre</creatorcontrib><creatorcontrib>Hodgetts, Helen M.</creatorcontrib><creatorcontrib>Chamberland, Cindy</creatorcontrib><creatorcontrib>Williot, Alexandre</creatorcontrib><creatorcontrib>Tremblay, Sébastien</creatorcontrib><title>Who can best find Waldo? Exploring individual differences that bolster performance in a security surveillance microworld</title><title>Applied cognitive psychology</title><description>Summary
Closed‐circuit television (CCTV) surveillance units largely rely on the support of surveillance operators. Although this job is cognitively challenging, few studies have investigated the main human factors improving the ability to detect critical incidents in this context. This study aimed to explore the contribution of individual characteristics and cognitive abilities to performance in a realistic CCTV monitoring simulation. Non‐expert participants took part in a surveillance simulation and were screened on several measures of individual differences. Improved detection abilities and quicker speed of detection were related to lower age and to better knowledge of the area, cognitive flexibility, working memory, and visual/threat detection abilities. Moreover, more false alarms were associated with higher goal commitment but with lower working memory, visual/threat detection abilities, and cognitive flexibility. Results highlight the potential to screen for a series of cognitive and non‐cognitive skills as part of personnel selection procedures for CCTV centers.</description><subject>Age Differences</subject><subject>Closed circuit television</subject><subject>Cognition & reasoning</subject><subject>Cognitive Ability</subject><subject>Cognitive flexibility</subject><subject>Cognitive skills</subject><subject>Correlation</subject><subject>Critical incidents</subject><subject>Critical Incidents Method</subject><subject>Human factors</subject><subject>Human Factors Engineering</subject><subject>Individual Differences</subject><subject>Measures (Individuals)</subject><subject>Memory</subject><subject>Operators</subject><subject>Personnel selection</subject><subject>Recognition (Psychology)</subject><subject>Safety</subject><subject>Security Personnel</subject><subject>security surveillance</subject><subject>Short Term Memory</subject><subject>Simulation</subject><subject>Surveillance</subject><subject>Television</subject><subject>Threats</subject><issn>0888-4080</issn><issn>1099-0720</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2021</creationdate><recordtype>article</recordtype><sourceid>7QJ</sourceid><recordid>eNp1kE1LxDAQhoMouH6Af0AIePFSnbTNNjmJLOsXgh6UPZY0mWok29SkVfffm3XFm6fAPA_vZF5CjhicMYD8XOn-rBBFtUUmDKTMoMphm0xACJGVIGCX7MX4BgByyvIJ-Vq8eqpVRxuMA21tZ-hCOeMv6Pyrdz7Y7oWmof2wZlSOGtu2GLDTGOnwqgbaeBcHDLTH0PqwVIkknyoaUY_BDisax_CB1rkftLQ6-E8fnDkgO61yEQ9_333yfDV_mt1k9w_Xt7PL-0wXjFeZmE41oFFgNGuV1ExpyYSsUAJrsTDASw2FBFFWMkfRYCk0N7LijcCc66bYJyeb3D749zEdWb_5MXRpZZ1zDlLwXOTJOt1Y6XsxBmzrPtilCquaQb3utU691utek3q8UTFY_afN71gBTJQ88WzDP63D1b859eXs8SfvG3GPhIM</recordid><startdate>202107</startdate><enddate>202107</enddate><creator>Marois, Alexandre</creator><creator>Hodgetts, Helen M.</creator><creator>Chamberland, Cindy</creator><creator>Williot, Alexandre</creator><creator>Tremblay, Sébastien</creator><general>Wiley</general><general>Wiley Subscription Services, Inc</general><scope>7SW</scope><scope>BJH</scope><scope>BNH</scope><scope>BNI</scope><scope>BNJ</scope><scope>BNO</scope><scope>ERI</scope><scope>PET</scope><scope>REK</scope><scope>WWN</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7QJ</scope><scope>7TK</scope><orcidid>https://orcid.org/0000-0003-4309-5700</orcidid><orcidid>https://orcid.org/0000-0002-4127-4134</orcidid><orcidid>https://orcid.org/0000-0001-6999-4742</orcidid><orcidid>https://orcid.org/0000-0003-1505-0329</orcidid></search><sort><creationdate>202107</creationdate><title>Who can best find Waldo? Exploring individual differences that bolster performance in a security surveillance microworld</title><author>Marois, Alexandre ; Hodgetts, Helen M. ; Chamberland, Cindy ; Williot, Alexandre ; Tremblay, Sébastien</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c3157-866c0eda0dc1fa9c1ac91897e901fe3d054c039084792e8be48c5d975b8e25cb3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2021</creationdate><topic>Age Differences</topic><topic>Closed circuit television</topic><topic>Cognition & reasoning</topic><topic>Cognitive Ability</topic><topic>Cognitive flexibility</topic><topic>Cognitive skills</topic><topic>Correlation</topic><topic>Critical incidents</topic><topic>Critical Incidents Method</topic><topic>Human factors</topic><topic>Human Factors Engineering</topic><topic>Individual Differences</topic><topic>Measures (Individuals)</topic><topic>Memory</topic><topic>Operators</topic><topic>Personnel selection</topic><topic>Recognition (Psychology)</topic><topic>Safety</topic><topic>Security Personnel</topic><topic>security surveillance</topic><topic>Short Term Memory</topic><topic>Simulation</topic><topic>Surveillance</topic><topic>Television</topic><topic>Threats</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Marois, Alexandre</creatorcontrib><creatorcontrib>Hodgetts, Helen M.</creatorcontrib><creatorcontrib>Chamberland, Cindy</creatorcontrib><creatorcontrib>Williot, Alexandre</creatorcontrib><creatorcontrib>Tremblay, Sébastien</creatorcontrib><collection>ERIC</collection><collection>ERIC (Ovid)</collection><collection>ERIC</collection><collection>ERIC</collection><collection>ERIC (Legacy Platform)</collection><collection>ERIC( SilverPlatter )</collection><collection>ERIC</collection><collection>ERIC PlusText (Legacy Platform)</collection><collection>Education Resources Information Center (ERIC)</collection><collection>ERIC</collection><collection>CrossRef</collection><collection>Applied Social Sciences Index & Abstracts (ASSIA)</collection><collection>Neurosciences Abstracts</collection><jtitle>Applied cognitive psychology</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Marois, Alexandre</au><au>Hodgetts, Helen M.</au><au>Chamberland, Cindy</au><au>Williot, Alexandre</au><au>Tremblay, Sébastien</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><ericid>EJ1301845</ericid><atitle>Who can best find Waldo? 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Closed‐circuit television (CCTV) surveillance units largely rely on the support of surveillance operators. Although this job is cognitively challenging, few studies have investigated the main human factors improving the ability to detect critical incidents in this context. This study aimed to explore the contribution of individual characteristics and cognitive abilities to performance in a realistic CCTV monitoring simulation. Non‐expert participants took part in a surveillance simulation and were screened on several measures of individual differences. Improved detection abilities and quicker speed of detection were related to lower age and to better knowledge of the area, cognitive flexibility, working memory, and visual/threat detection abilities. Moreover, more false alarms were associated with higher goal commitment but with lower working memory, visual/threat detection abilities, and cognitive flexibility. Results highlight the potential to screen for a series of cognitive and non‐cognitive skills as part of personnel selection procedures for CCTV centers.</abstract><cop>Bognor Regis</cop><pub>Wiley</pub><doi>10.1002/acp.3837</doi><tpages>14</tpages><orcidid>https://orcid.org/0000-0003-4309-5700</orcidid><orcidid>https://orcid.org/0000-0002-4127-4134</orcidid><orcidid>https://orcid.org/0000-0001-6999-4742</orcidid><orcidid>https://orcid.org/0000-0003-1505-0329</orcidid></addata></record> |
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| ispartof | Applied cognitive psychology, 2021-07, Vol.35 (4), p.1044-1057 |
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| source | Wiley Online Library Journals Frontfile Complete; Applied Social Sciences Index & Abstracts (ASSIA) |
| subjects | Age Differences Closed circuit television Cognition & reasoning Cognitive Ability Cognitive flexibility Cognitive skills Correlation Critical incidents Critical Incidents Method Human factors Human Factors Engineering Individual Differences Measures (Individuals) Memory Operators Personnel selection Recognition (Psychology) Safety Security Personnel security surveillance Short Term Memory Simulation Surveillance Television Threats |
| title | Who can best find Waldo? Exploring individual differences that bolster performance in a security surveillance microworld |
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