The effectiveness of the PLN website application as a communication media and services for customers during the pandemic period in Pangkalpinang city

PT. PLN (Persero) as one of the state-owned enterprises (BUMN) received a mandate from the Indonesian government to provide electricity services and COVID-19 stimulus assistance to people affected by the COVID-19 pandemic. Due to social distancing policy during current pandemic, PT. PLN (Persero) sh...

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Veröffentlicht in:	IOP conference series. Earth and environmental science 2021-05, Vol.753 (1), p.12042
Hauptverfasser:	Kusuma, M H, Damiri, N
Format:	Artikel
Sprache:	eng
Schlagworte:	Coronaviruses COVID-19 Customers Disease control Electricity Pandemics Quality assessment Questionnaires Sampling Sampling methods Web sites Websites
Online-Zugang:	Volltext
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