Evaluation of the Efficiency of Maritime Transport Using a Network Slacks-Based Measure (SBM) Approach: A Case Study on the Korean Coastal Ferry Market

Safety is a key performance indicator for the sustainable management of a coastal ferry service business. An efficiency strategy that balances safety and transport performance should be considered. The purpose of this study is to evaluate the relative transport efficiency of coastal ferry operators...

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Veröffentlicht in:	Sustainability 2021-06, Vol.13 (11), p.6094
Hauptverfasser:	Kim, Joohwan, Kim, Hwayoung
Format:	Artikel
Sprache:	eng
Schlagworte:	Aviation Coastal management Coastal zone management Customer services Data envelopment analysis Efficiency Ferries Human error Logistics Marine accidents Marine transportation Quality of service Safety Sustainability Sustainability management Tourism Transportation services
Online-Zugang:	Volltext
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