Environmental sustainability and service quality beyond economic and financial indicators: A performance evaluation of Italian water utilities

As water utilities operate as natural monopolists and they provide essential services for human life, their activities are regulated by public authorities. The sustainable use of water resources and a specific attention on social needs should be essential goals for this kind of firms, so that the ev...

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Veröffentlicht in:	Socio-economic planning sciences 2021-06, Vol.75, p.100852, Article 100852
Hauptverfasser:	D’Inverno, Giovanna, Carosi, Laura, Romano, Giulia
Format:	Artikel
Sprache:	eng
Schlagworte:	Composite indicator Diversification Economic indicators Environmental impact Ownership Performance evaluation Profitability Quality of service Scrutiny Solvency Sustainability Sustainable development Undesirable indicator Water utilities
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