Observed difficulties during implementation of quality management systems in Brazilian manufacturing companies

Purpose The purpose of this paper is to analyze the difficulties observed during implementation of quality management systems (QMSs) in Brazilian manufacturing companies. Design/methodology/approach The methodological strategy used was a literature review, a panel of experts and a survey. Through th...

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Veröffentlicht in:	Journal of manufacturing technology management 2018-01, Vol.29 (1), p.149-167
Hauptverfasser:	Anholon, Rosley, Simon Rampasso, Izabela, Cooper Ordonez, Robert Eduardo, Silva, Dirceu da, Quelhas, Osvaldo Luiz Gonçalves, Leal Filho, Walter
Format:	Artikel
Sprache:	eng
Schlagworte:	Advanced manufacturing technologies Communication Customer satisfaction Documentation Employees Factorial analysis ISO standards Literature reviews Management systems Manufacturing Quality management Quality standards Systematic review Total quality
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