Electronic records management – a state of the art review

Purpose This paper aims to examine the state of the art in electronic records management (ERM) with the goal of identifying the prevailing research topics, gaps and issues in the field. Design/methodology/approach First, a wide search was performed on academic research databases, limited to the peri...

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Veröffentlicht in:Records management journal (London, England) England), 2021-05, Vol.31 (1), p.74-88
Hauptverfasser: Oladejo, Babatunde, Hadžidedić, Sunčica
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container_title Records management journal (London, England)
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creator Oladejo, Babatunde
Hadžidedić, Sunčica
description Purpose This paper aims to examine the state of the art in electronic records management (ERM) with the goal of identifying the prevailing research topics, gaps and issues in the field. Design/methodology/approach First, a wide search was performed on academic research databases, limited to the period between 2008–2018. Second, the search results were reviewed for relevance and duplicates. Finally, the study sources were checked against the list of journals and conferences ranked by computing research and education and JourQual. The final sample of 55 selected studies was analyzed in depth. Findings ERM has lost some research momentum due to being deeply embedded in affiliate information systems areas and the changing records management landscape. Additionally, the requirement models specified by Governmental/National Archives might have constrained technology innovation in ERM. A lack of application was identified for the social media research area. Research limitations/implications Limitations were encountered in available search tool functionality and keyword confusion leading to inflated search results. While effort has been made to obtain optimal search results, some relevant articles may have been omitted. Originality/value The last ERM state-of-the-art review was in 1997. A lot has changed since then. This paper will help researchers understand the current state of ERM research, its understudied areas and identify gaps for future studies.
doi_str_mv 10.1108/RMJ-09-2019-0059
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1758-7689
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source Emerald Journals
subjects Academic disciplines
Access control
Archivists
Case studies
Collaboration
Digital archives
Digital curation
Electronic records
Enterprise content management
Forensic sciences
Government archives
Information management
Knowledge management
Literature reviews
Professional relationships
Records management
title Electronic records management – a state of the art review
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