The approaches used to make change decisions and the influencing determinants

PurposeThis study aimed for the examination of the change decision-making approaches utilised by academic library directors and the identification and explanation of the determinants of the utilised approaches.Design/methodology/approachThe data were collected from a survey. The content analysis was utilised to analyse the qualitative data. Both descriptive and inferential statistics were used to analyse the quantitative data.FindingsThe findings resulted in the identification of the approaches used to make change decisions and three categories of determinants. Directors actually utilised multiple and dual approaches more than single approaches to make change decisions. The determinants of number of library branches, number of subordinates, total years of directorship and years of present position played a significant role in the utilised approaches to making change decisions. However, the findings demonstrate that the determinants of age, gender, library size, library type, number of different positions, total years of library service and education level were not significant determinants of the utilised approaches to making change decisions.Research limitations/implicationsThe limitation is that the results of this study are not applicable and generalisable to academic libraries beyond this classification using in this study.Practical implicationsThe change decision-making approaches and the identified determinants will be useful and valuable for leaders and managers to make better decisions while managing change in the digital age.Originality/valueThe identification of the approaches and determinants provides information professionals with new knowledge and enables them to reflect the determinants of the utilised approaches and to make better change decisions in a given situation.