Regulating Flexibility: Uber's Platform as a Technological Work Arrangement1

When initiating its Norwegian operations, the transportation platform Uber adjusted its business model to the Norwegian regulation of the taxi market by focusing on its high-end offering, Uber Black, organized through limousine companies who employ the drivers and own the cars.The Uber Black drivers...

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Veröffentlicht in:Nordic journal of working life studies 2021-03, Vol.11 (1), p.109-127
1. Verfasser: Oppegaard, Sigurd M Nordli
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description When initiating its Norwegian operations, the transportation platform Uber adjusted its business model to the Norwegian regulation of the taxi market by focusing on its high-end offering, Uber Black, organized through limousine companies who employ the drivers and own the cars.The Uber Black drivers in Oslo are classified as employees and endowed with a substantially flexible work arrangement. Based on a 'traveling ethnography' among Uber Black drivers in Oslo, this article conceptualizes Uber's digital platform as a technological work arrangement. The analysis shows that while the platform is experienced as an opaque form of management that limits the drivers' formal flexibility, the effects of the technological work arrangement is contingent on the drivers' formal work arrangement and the characteristics of the Uber Black market in Oslo.
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source tidsskrift.dk; DOAJ Directory of Open Access Journals; PAIS Index; Elektronische Zeitschriftenbibliothek - Frei zugängliche E-Journals; Sociological Abstracts
subjects Black markets
Business models
Drivers licenses
Employees
Ethnography
Flexibility
Flexible hours
Job characteristics
Labor market
Licenses
Markets
Regulation
Ride sharing services
Self employment
Taxicabs
Technology
Transportation
Unionization
Work
Working conditions
title Regulating Flexibility: Uber's Platform as a Technological Work Arrangement1
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