Artificial intelligence in E-commerce fulfillment: A case study of resource orchestration at Alibaba’s Smart Warehouse

•Successful AI applications were analyzed to identify key resources and capabilities•Key AI-related resources include data, human workers, existing facilities and IS•Resources must be coordinated, leveraged, and deployed to work with one another•Key AI-related capabilities include forecasting, plann...

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Veröffentlicht in:	International journal of information management 2021-04, Vol.57, p.102304, Article 102304
Hauptverfasser:	Zhang, Dan, Pee, L.G., Cui, Lili
Format:	Artikel
Sprache:	eng
Schlagworte:	Algorithms Artificial intelligence Case studies E-commerce Electronic commerce Error reduction Fulfillment center Information systems Labor economics Optimization Productivity Resource orchestration Smart warehouse Warehouses
Online-Zugang:	Volltext
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